Cleva Europe Ltd Reviews

Name: Cleva Europe Ltd
Address: Unit 20 The Chiller, Baker's Yard, Christon Rd, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.80

4.8 Rating 5,252 Reviews

96 %

of reviewers recommend Cleva Europe Ltd

4.8

Based on 5,252 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Cleva Europe Ltd:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at: https://www.cleva-uk.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Unit 20 The Chiller, Baker's Yard, Christon Rd,
Newcastle Upon Tyne
Newcastle upon Tyne
NE3 1XD

Cleva Europe Ltd 5 star review on 22nd October 2024

134

Anonymous

Anonymous // 01/01/2019

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“Fast service professional and polite”

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“CLEVA’s web-ordering page was really straightforward - and with their discount £30 cheaper than Amazon but with a next-day, PRIME- like delivery”

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“Excellent service”

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“Ordering was easy. Able to track delivery, arrived as detailed. Although the blade hasn' been used yet quality and price were excellent.”

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“First-class service quality products,, Highly recommend.”

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“Easy to use and to adjust cutting height. No petrol or oil to worry about.”

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“First class service!”

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“Great company arrived on time”

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“Excellent item, a direct replacement for my charger. However, the package was not sealed in any way and could easily have gone missing in transit.”

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“Cleva were amazingly easy to deal with and the delivery was next day with contacts and delivery time in advance.”

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“Quick service online”

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“VBRM16 24V easy purchasing on the website. and fast delivery.”

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“Fast and efficient”

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“Reply to emails straight away, easy to order and fast delivery”

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“Quick and straightforward to order”

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“No hassle at all”

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“Excellent”

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“Great service, quick and easy ordering with quick and well packaged goods, highly recommend”

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“Website seemed slow and did not load at times. Believed it was a 24 hour delivery but it was 48 hour. Order took 7 days to arrive but I believe it may have been affected by industrial action with the postal service.”

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Thank you for leaving feedback. We always advise customers to clear cache and cookies in their browser if the website isn't loading quickly, this usually resolves the issue. I can see from our system that you placed an order for numerous accessories on a Friday afternoon, after the 12pm cut-off for same day dispatch. As per our delivery policy, orders placed after this time are dispatched the next working day. Accessories are dispatched using a 48hr free of charge delivery service, but should you need further clarification on our delivery policy then you can view it on our website. Kind Regards

“Easy ordering and very quick delivery.”

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Cleva Europe Ltd is rated 4.8 based on 5,252 reviews