Cleva Europe Ltd Reviews

Name: Cleva Europe Ltd
Address: Unit 20 The Chiller, Baker's Yard, Christon Rd, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.80

4.8 Rating 5,256 Reviews

96 %

of reviewers recommend Cleva Europe Ltd

4.8

Based on 5,256 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Cleva Europe Ltd:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at: https://www.cleva-uk.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Unit 20 The Chiller, Baker's Yard, Christon Rd,
Newcastle Upon Tyne
Newcastle upon Tyne
NE3 1XD

Cleva Europe Ltd 5 star review on 22nd October 2024

134

Anonymous

Anonymous // 01/01/2019

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“Quick and easy, thanks.”

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“Great product and delivery”

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“Great product. No invoice or receipt supplied. Really need that for my accounts.”

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Hi Mr Coneron, I apologise that you didn't receive your invoice. They are supplied as standard with every order, so it's not clear why you haven't received yours. I've sent another to the email address supplied, if you don't receive then please don't hesitate to contact us directly and we can verify that we have the correct details. Kind Regards, Aimee Customer Service Coordinator

“All good”

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“Excellent service. Thank you for sorting the delivery problem so quickly even though it wasn't your fault.”

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“Very good service, part of the steel pipe was damaged, emailed and they sorted new part in the post that day, waiting for it to arrive, would certainly use them again”

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“Goods arrived without any motice. Would help if notification of despatch would help”

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“not received parcel”

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Good Morning Mr Morgan, Thanks for your review. As I mentioned when I contacted you, your order was delayed due to an error from our courier. Your order was re-sent the same day, and I can see that it was delivered to you on Saturday. Kind Regards

“Placed the order for vacuum cleaner Sunday afternoon, delivered to my house by Tuesday afternoon as quoted. Good service,well done.”

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“Had to go direct to Cleva for hoover bags as there is no one who sells them locally in Chesterfield, and yet I bought the hoover at B&Q in C/field. Other than that Cleva online was easy to deal with no problem at all.”

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“Excellent service and price, what more can I say, thank you.”

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“Excellent product, I’ve just brought another one...👍”

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“Great service,”

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“Excellent explanation of the product, delivery as promised and product works well.”

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“Good👍!”

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“The delivery was made on the date provided and the product was packaged sensibly, with only a cardboard box needing to be recycled. well done!”

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“I've never heard of Cleva until I did some research on a new vacuum cleaner for my workshop. After reading many reviews I decided to purchase a VacMaster Wet & Dry VQ1530SFDC/1500W/30L. It arrived very quickly and so far has proved to be great purchase. I had a question about the machine and Cleva were very prompt with a concise reply. I'm very impressed with Cleva and their customer service. Highly recommended.”

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“Great service, they were very helpful. Would recommend.”

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“Cheapest and fast delivery”

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“Easy to browse and pick items to purchase. Fast and secure delivery. Item purchased is too quality and great to use.”

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Cleva Europe Ltd is rated 4.8 based on 5,256 reviews