Cleva Europe Ltd Reviews

Name: Cleva Europe Ltd
Address: Unit 20 The Chiller, Baker's Yard, Christon Rd, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.80

4.8 Rating 5,234 Reviews

96 %

of reviewers recommend Cleva Europe Ltd

4.8

Based on 5,234 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Cleva Europe Ltd:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at: https://www.cleva-uk.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Unit 20 The Chiller, Baker's Yard, Christon Rd,
Newcastle Upon Tyne
Newcastle upon Tyne
NE3 1XD

Anonymous

Anonymous // 01/01/2019

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“I'm very impressed with the experience that I've had with Cleva, from ordering and the appliance arriving in less than 24 hours. The vacuum cleaner is excellent for the price, very easy to assemble and the performance is excellent, very powerful, floor head is amazing, vacuumed the whole house, didn't have to remove any hairs as with my other vacuum I have to stop regularly to remove hairs to prevent it from clogging up. I was a bit optimistic that It uses bags, but after doing the whole house, it's still showing one green light. And you also get 12 bags which is very good. The attachments are probably not the strong points of the cleaner but for £50 it's definitely worth it. I would buy it again 100%.”

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“Quick delivery. Great price/deal. Pleased with product so far but not tested enough to be really sure.”

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“It was very easy to order the replacement blades for my LawnMaster Robot VBRM16. The items were delivered quickly.”

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“I ordered it, it came.”

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“Promt attention. Fast delivery. Exactly what I ordered. Thx”

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“This is an effective upright cleaner the only problem is it is rather heavy”

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“EXCELLENT SERVICE”

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“Really a good product does the purpose cannot fault the item. Delivery was quick.”

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“Straightforward buy and quick delivery”

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“Very pleased with my new charging station. Delivered very quickly and it works really well. thank you for the prompt service. Well done”

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“Excellent bought for my parents So easy to use and does a great job”

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“Very sturdy. In fact I found it quite heavy and not easy to put together. However it does seem as though it will last a long time. Therefore I will say its good value for money and it has good suction.”

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“Excellent”

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“I returned the battery by return tracker post and 3weeks later I have not had a refund I don't think that is very good service.”

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Hi Iain, Thanks for leaving feedback. We haven't had notification of your order being returned to us by our warehouse. If you have proof of postage or tracking information for your return then please send it to us at sales@cleva-uk.com and we'll follow this up for you. Kind Regards

“Very good service and product”

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“The buying experience was good. I would have no reservations in recommending Cleva as an online retailer. I am also very happy with my new lawnmower. It cuts nicely & goes close to the edges which is a bonus. It stores away neatly & is easy to clean. The only thing I'm struggling with is the dual handle. It's difficult to stop the motor shutting off when pulling the mower backwards. It's ok on the push motion but as the handles are made from thin plastic they squib around a bit under the metal handle, thereby turning off the motor. It sounds like it has an intermittent fault as I mow up & down as the motor fires up & then slows down. I have to keep pulling the lever tighter & tighter & now I have a blister between my thumb & finger from the friction. I'm not too sure how to go about modifying it to solve the problem. It's a shame as I think the design of the rest of the mower is ok.”

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“Excellent website and product exactly as described”

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“Just what I need sturdy and strong”

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“Excellent service and product😊”

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“Limited use so far, but good suction. Let down by poor quality hose. The crevis tool could be a little slimmer for those awkward to get into spaces in the car.”

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Cleva Europe Ltd is rated 4.8 based on 5,234 reviews