Cleva Europe Ltd Reviews

Name: Cleva Europe Ltd
Address: Unit 20 The Chiller, Baker's Yard, Christon Rd, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.80

4.8 Rating 5,256 Reviews

96 %

of reviewers recommend Cleva Europe Ltd

4.8

Based on 5,256 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Cleva Europe Ltd:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at: https://www.cleva-uk.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Unit 20 The Chiller, Baker's Yard, Christon Rd,
Newcastle Upon Tyne
Newcastle upon Tyne
NE3 1XD

Cleva Europe Ltd 5 star review on 22nd October 2024

134

Anonymous

Anonymous // 01/01/2019

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“Vacmaster Quiet 20 HEPA | VK1520SIWC-H13 Review. My first impression is that this is a quality piece of kit. It is much heavier than previous vacuums I've owned and feels solid. This may be a negative if you are up and down stairs but it isn't an issue for me and is preferred because it doesn't want to fall over when you drag it around. The hose is very long by shop vac standards and that is nice for reaching, but mine has 2 kinks in it due to poor packing prior to shipment. I'm hoping the kinks come out but after some massaging and an overnight wait they are still there. The vac whistles a little, as if something is stuck in there, and I'[m not sure this isn't related to the kinks but it was like this from the start and hasn't changed any with use so I'm not sure what to think. Slightly disappointed with the suction, really wanted the 30 but it was out of stock and delivery was 3 months out. I haven't used the power take off yet because I didn't think to buy the power tool hose adapter. You should order this at the same time as the vac. It does have a 'burnt brush' smell going on when it runs but I'm hoping that is just a 'new motor' smell and isn't indicative of a premature demise. Time will tell. Cleva promptly shipped the vac and, apart from the hose mentioned above, was received in good condition.”

Helpful Report

Thanks for leaving your review, we want our customers to be satisfied with our products, so if you're still having issues with your vacuum cleaner please contact us at sales@cleva-uk.com so that we can help.

“Very easy ordering process and quick delivery. Also best price I could find.”

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“Very impressed with the efficiency and service experienced from this purchase. Delivery within two working days (as promised) and an excellent product at a very good price. Would highly recommend Cleva Europe Ltd to anyone.”

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“excellent service. very happy with purchase. No issues. Thank you. i did not have to contact anyone so shall the leave the next bits blank.”

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“This is our scond purchase and again it went smoothly with delivery as promised and product very well priced - good quality.”

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“Very straightforward purchase process, goods received quickly.”

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“Good product - speedy depatch.”

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“Quick and efficient.”

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“Seamless process ending with a satisfied customer”

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“I am happy with the purchase of a very fast delivery”

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“Okay”

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“An excellent response. Very pleased with the product”

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“I ordered a Vacmaster Vacuum to use with my sander, great suction but a bit noisy, should have spent a bit more and got a twin motor vacuum in hindsight, but apart from that it’s ok, the hose is a bit cheap and will probably be the first to fail but should be easy and cheap enough to upgrade to better quality hose at a later date, for my needs (sanders) it’s a good piece off kit , especially with the power take off socket and should last a good while, it sucks up the dust as good as,if not better than machines 2 and 3 times the price. Overall excellent performance for the price, Good, quick delivery service from Cleva, Will buy again when the time comes N”

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“Really quick delivery and an awesome fan to boot, likely going to purchase a second next week”

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“Excellent product and fast delivery.”

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“Haven't used the product as yet, but I cannot fault the service I received. Free delivery, super-quick and excellent communications.”

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“Absolutely delighted with the service I received from Cleva. I ordered on a Saturday, during the period between Christmas and New Year, but it was still delivered at the earliest possible opportunity.”

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“Fast and efficient service for spares filters required and cheaper than Amazon as direct from manufacturer. 100%”

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“great”

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“Don't ask for a review when I'm still waiting for it, generated emails trash”

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We apologise for the delay in receiving your order Mr Coleman. Due to an oversight by the courier company and the backlog over the festive period, it took longer for you to receive your order than we would have liked. We do however, hope that you are happy with the product. Kind Regards

Cleva Europe Ltd is rated 4.8 based on 5,256 reviews