Cleva Europe Ltd Reviews

Name: Cleva Europe Ltd
Address: Unit 20 The Chiller, Baker's Yard, Christon Rd, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.80

4.8 Rating 5,255 Reviews

96 %

of reviewers recommend Cleva Europe Ltd

4.8

Based on 5,255 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Cleva Europe Ltd:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at: https://www.cleva-uk.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Unit 20 The Chiller, Baker's Yard, Christon Rd,
Newcastle Upon Tyne
Newcastle upon Tyne
NE3 1XD

Cleva Europe Ltd 5 star review on 22nd October 2024

134

Anonymous

Anonymous // 01/01/2019

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“very good item as described thanks”

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“Took a couple of days longer to arrive than expected. Package was showing as logged with DPD but not dispatched for a day or two.”

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Hi, Thanks for leaving a review. As your order was placed over a weekend, it would have been dispatched the next working day by our warehouse team. I can see that there was a delay of one day in your order being delivered, we apologise for the delay and are looking into why this was the case. Kind Regards

“Never heard of or used the Cleva company before-but now I have-I can recommend them-THANKS”

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“Better price than Amazon, delivery in 36 hours. Easy to assemble. Rain has not allowed me to use it much yet”

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“Fast delivery, solid product in perfect condition”

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“Really fast response, kit in excellent condition. Offered discount code. All round strong performance. Much prefer to buy direct than through reseller (eg amazon).”

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“Brilliant, efficient and helpful service.”

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“Great service”

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“Excellent mower, fantastic rapid delivery at a price cheaper than anywhere else. Great also that spare parts will be available in the future. Very happy customer.”

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“Very happy with item”

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“You cannot beat thesr blowers Keep one at my work unit .and the black Remote one at home.even the dog loves it in the garden when it's scorching! My wife Thinks its fantastic in the garden . Even the other units around me are going to buy one”

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“Does what it say I now have 6 of these great machines”

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“Easy to deal with, great prices, fast delivery, fabulous product.”

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“Good response to email enquiries. Excellent fast delivery”

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“Fast efficient service. Ordering was easy and item arrived promptly.”

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“Good service , arrived on time and in good condition .”

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“Ordered and delivered next day. Turned the robot back into a lean mean grass chopping machine.”

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“I ordered some dustbags plus a PTFE reuseable filter (p/n 951333), colour white. The order arrived 4 days later, but unfortunately with the wrong filter. A standard yellow disposable filter (p/n 950133) had been picked and delivered. I advised Cleva by e-mail, who rapidly agreed to replace the filter. The incorrect one was collected 4 days later. The correct part was delivered 2 days after that. The Vacmaster is now back to full working order.”

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“Brilliant customer service from seller. The mower arrived quickly and well packaged. Excellent comms to let me know when it was arriving”

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“Can’t rate longevity as I only had the mower for a week, easy to assemble and cut all 3 of our lawns on 1 and 2/3rds batteries very well and excellent at collecting the grass, but; it’s bone dry here atm! So far so good 👍”

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Cleva Europe Ltd is rated 4.8 based on 5,255 reviews