Cleva Europe Ltd Reviews

Name: Cleva Europe Ltd
Address: Unit 20 The Chiller, Baker's Yard, Christon Rd, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.80

4.8 Rating 5,291 Reviews

96 %

of reviewers recommend Cleva Europe Ltd

4.8

Based on 5,291 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Cleva Europe Ltd:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at: https://www.cleva-uk.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Unit 20 The Chiller, Baker's Yard, Christon Rd,
Newcastle Upon Tyne
Newcastle upon Tyne
NE3 1XD

Cleva Europe Ltd 5 star review on 11th February 2025

135

Anonymous

Anonymous // 01/01/2019

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“fast service does as says”

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“It was easy to order the item which arrived very quickly. It was well packed and matched the description on the website.”

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“Always very helpful”

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“Great fan , works better than expected. Easy to deal with company, great service”

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“Excellent targeted fan. Air where you want it and how you want it.”

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“Very good service in replacing the power head on my Vacmaster quickly. After that was fixed, I separately asked for an adaptor to fit a 55mm router dust exhaust, but unfortunately the adaptor I was directed to is too small. Never mind it’ll come in.”

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“The trimmer was delivered very quickly and on time and the service was faultless. Unfortunately the trimmer was part of a faulty batch and had to be returned. It was collected and returned almost immediately so I cannot rate the machine's efficacy.”

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“A great vac with many features great after service ,faultless to deal with ,highly recommended”

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“excellant service and product”

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“Product arrived as promissed. Works well so fr.”

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“Very impressed on the initial use, would recommend to others.”

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“Perfect, fast delivery too. Works really well with indoor cycling”

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“Fantastic next-day service.”

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“Stumbled upon this wonderful Company by accident and I am so happy that I did. Very good oredering service and brilliant delivery time. I have been looking for many years for a garden strimmer that doesn't drive me crazy and, at last, it appears that I have found what I have been after. This strimmed all the edges in my very extensive garden, as well as some rough ground that needed attending to and did not snap once, shear joy. Very light weight and easy to use with a more than adequate battery time. I can honestly say that my garden has never looked so well tended. I can heartily recommend this product.”

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“Great service”

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“Sorry, but the fact remains that these tubes never arrived, even though the despatch note said they were included in the order. Time will tell if the customer service steps up and re-sends the missing item..”

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Hi Mr Allen, Thanks for leaving feedback. We responded to your email on Monday 2nd August to apologise for the missing item, and to notify you that replacements were sent on the same day. You should receive them soon. Kind Regards

“Brilliant product and excellent delivery time and well packaged”

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“Best thing I have done going to a cordless lawnmower this mower is great and no problems with the batteries one battery did my 2 front lawns and medium back lawn with power to spare”

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“Cancelled as not delivered and no info why delayed other than it being a courier. Courier said they did not receive item.”

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Hi, your order was dispatched on time from our warehouse but unfortunately not scanned by the courier thereafter. We weren't able to locate the whereabouts of your order, and would have been happy to replace it for you if it were preferable to cancellation. We are looking into the matter with DPD and apologise for any inconvenience.

“After watching a few reviews I decided on this vacmaster as my shop vac. I have small garage and occasionally cut a few boards down to smaller sizes. It makes a huge difference. Before I'd have to spend some time cleaning up, not so much anymore. Also the power take off is an excellent feature on vacuum this price. Great vacuum very happy.”

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Cleva Europe Ltd is rated 4.8 based on 5,291 reviews