Cleva Europe Ltd Reviews

Name: Cleva Europe Ltd
Address: Unit 20 The Chiller, Baker's Yard, Christon Rd, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.80

4.8 Rating 5,294 Reviews

96 %

of reviewers recommend Cleva Europe Ltd

4.8

Based on 5,294 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Cleva Europe Ltd:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at: https://www.cleva-uk.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Unit 20 The Chiller, Baker's Yard, Christon Rd,
Newcastle Upon Tyne
Newcastle upon Tyne
NE3 1XD

Cleva Europe Ltd 5 star review on 11th February 2025

135

Anonymous

Anonymous // 01/01/2019

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“Easy to order Super speedy delivery”

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“Unfortunately there were 2 screws missing to the shredder part number 15. I have contacted you on two occasions without any response. So i have to say customer care is really poor.”

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Hi Barry, thanks for leaving feedback for us. I can see that you contacted us on 30th March to report the missing screws, one of our aftersales team replied to you the same day asking you to confirm your order number so that we can resolve the issue. We received no response and have had no other contact from you. It's possible our reply went into your junk folder, I'd advise checking there. Please contact us at sales@cleva-uk.com confirming your order number and the model of your product, and we'll be able to assist you.

“Fantastic next day delivery and my robot mower is already performing well.”

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“fast and efficient service, very good product”

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“A good website with explanations of what the products can do. This was useful as I am a very inexperienced lawn mower! The lawnmower order was processed and arrived very quickly.”

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“Very good experience from start to finish- well done guys”

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“Easy to purchase ad the mower came the next day. I like the fact that it comes with two high capacity batteries. Only used once, but it was great!”

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“Just a small problem when ordering on line, this was probably due to out of date software on my ageing iPad. I was able to order using my phone. The garden vac arrived in good time.”

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“It is the first time I have used Cleva, The ordering process was straightforward. My purchase arrived the following day in the time window I was given. So overall happy, good stuff, keep it up.”

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“Very Good Value”

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“first class service”

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“No hassle delivered on time extremely well packed, 12 bags as well amazing,”

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“Ordered online and was delivered the following day. Easy ordering process and excellent service.”

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“Excellent customer service with fast delivery”

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“Very good experience and fast delivery, bought from them before and will do again.”