Cleva Europe Ltd Reviews

Name: Cleva Europe Ltd
Address: Unit 20 The Chiller, Baker's Yard, Christon Rd, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.80

4.8 Rating 5,252 Reviews

96 %

of reviewers recommend Cleva Europe Ltd

4.8

Based on 5,252 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Cleva Europe Ltd:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at: https://www.cleva-uk.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Unit 20 The Chiller, Baker's Yard, Christon Rd,
Newcastle Upon Tyne
Newcastle upon Tyne
NE3 1XD

Cleva Europe Ltd 5 star review on 22nd October 2024

134

Anonymous

Anonymous // 01/01/2019

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“A painless and efficient process - would use again.”

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“Friendly. Helpful . Quick.”

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“Brilliant product and very quick delivery. Did not expect them the deliver next day promptly”

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“Always on time, easy to use website and good quality products.”

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“Some confusion over the next day delivery criteria and initial response to email query regarding same but when I managed to speak to a very helpful member of staff the issue was quickly dealt with in a professional manner”

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“Easy to order and quick delivery.”

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“All good, very happy with all of the items purchased, especially the vac.”

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“Fast delivery of product.”

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“No disappointments or unpleasant surprises in the purchase and delivery process.”

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“Had problems with 1st mower that arrived with broken plug from transit, replaced with a new mower straight away.”

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“It was fine arrived on time”

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“I have received my items as yet. Where is invoice? How long do I wait for my stuff to come”

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Hi, if your order is delayed please contact our customer service team at sales@cleva-uk.com, they will assist you with this. Invoices are emailed automatically a few days after your order is placed, I'd advise checking your junk folder. If you need an invoice to be re-sent then please let us know and we can email a copy to you.

“Very happy with service”

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“Great product. Like the finish and performance”

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“Dispatch/delivery provided did not match what was specified. There is no phone number for Cleva so I emailed them to ask about this but they don't seem to accept that the dispatch/delivery they provided did not match the policy on their website.”

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Hi, Thanks for leaving a review. As your order was placed on a Sunday afternoon, it would have been eligible for dispatch the next day and delivery the following day. I can see your order was dispatched the following day as per our delivery policy, which is available to view on our website. Kind Regards

“Easy to use web site, delivered as said and well packaged. excellent price with 2 batteries. Tested all ok but not yet used.”

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“Easy to order and very prompt delivery.”

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“Quick and painless buying process, delivery was swift.”

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“Excellent so easy to use”

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“The process was very easy, easy to order online, easy to add the discount code and easy to pay. All in all a very pleasant process.”

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Cleva Europe Ltd is rated 4.8 based on 5,252 reviews