Cleva Europe Ltd Reviews

Name: Cleva Europe Ltd
Address: Unit 20 The Chiller, Baker's Yard, Christon Rd, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.80

4.8 Rating 5,255 Reviews

96 %

of reviewers recommend Cleva Europe Ltd

4.8

Based on 5,255 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Cleva Europe Ltd:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at: https://www.cleva-uk.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Unit 20 The Chiller, Baker's Yard, Christon Rd,
Newcastle Upon Tyne
Newcastle upon Tyne
NE3 1XD

Cleva Europe Ltd 5 star review on 22nd October 2024

134

Anonymous

Anonymous // 01/01/2019

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“Had what I needed, delivered on time. East to check out using apple pay which I appreciated.”

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“Excellent customer service. New battery arrived in due time”

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Hi, thanks for taking taking the time to leave another review. I responded to the first review you left earlier this week, advising that we received your email about your lawn mower on the 29th April and responded the same day. We'd be more than happy to assist you with any problems you may be experiencing with your mower, if you can please reply to our email giving us some more details then we can find a resolution for you. Kind Regards

“Having bought "So called correct dust bags elsewhere" that were half size, it was so nice to obtain the correct bags from Cleva . They arrived in good time well packaged . I will definitely buy from here again Good service Thank you . Bought on line .”

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“Item received quickly and well packaged. Lawnmower and strimmer both excellent.”

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“The fan is an excellent product, and essential for indoor bike training. There was a slight mix up with my order, and I received a fan with an EU plug. But the test for companies is how they respond to problems. In this case, I got an email apologising straight away, and within a day a fan with a UK plug was delivered and the other one collected, so customer service performed very well.”

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“Great company to deal with, quick dispatch, fair pricing and decent products.”

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“Have only used once so far but looks to be a great purchase. Easy to use, lightweight, gives a great cut and the batteries charge quickly. Having 2 batteries is a bonus.”

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“Excellent service, super fast delivery and perfect item received, thank you.”

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“This company is a delight to deal with. My garden equipment arrived in a timely manner and I was very impressed with the quality. One of the things I purchased had some slight damage on opening, and they couldn’t have been better about it! Dominic in their customer services has been on the case from the word go, and had arranged for a new unit to be sent out (which I received very quickly!) and for the collection of the damaged one. If only all companies were so good to deal with! I would (and will) recommend them to anyone I hear is in need of new lawnmowers etc, as they sell good products at a fair price and the way they treat their customers is exemplary. Thank you.”

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“Great service from the team after my robot mower arrived broken. I'm very happy with the company and it's products.”

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“Excellent fast delivery and service”

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“Good products, delivered on time. No issues.”

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“good service and reasonable product for the cost”

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“It was great. Now stop sending me emails :)”

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“The filter bags I ordered came very quickly. The price has been good for many years. I was a bit upset that they send a 10% voucher to use next time, but only a couple of weeks left to use it.”

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“Polite, prompt and responsive to questions asked. Balanced and fair advice received, not just advice leading to highest $$ sale.”

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“Fast dispatch and delivery via DPD. Good seller.”

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“Prompt and efficient. Hassle -free!”

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“Had seen the product on Amazon but cheaper on Cleva's own site. Arrived within 48 hours as promised. Product works well so far. No problems.”

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“We have not used the equipment yet but please send another review in 4 weeks and we will let you know how it operated.”

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Cleva Europe Ltd is rated 4.8 based on 5,255 reviews