Cleva Europe Ltd Reviews

Name: Cleva Europe Ltd
Address: Unit 20 The Chiller, Baker's Yard, Christon Rd, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.80

4.8 Rating 5,232 Reviews

96 %

of reviewers recommend Cleva Europe Ltd

4.8

Based on 5,232 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Cleva Europe Ltd:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at: https://www.cleva-uk.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Unit 20 The Chiller, Baker's Yard, Christon Rd,
Newcastle Upon Tyne
Newcastle upon Tyne
NE3 1XD

Cleva Europe Ltd 5 star review on 22nd October 2024

134

Anonymous

Anonymous // 01/01/2019

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“A pleasure”

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“Great website and customer support. Quick and responsive inputs.”

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“Very quick delivery service”

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“Simple to order, arrived promptly, easy to fit what more could you ask for?”

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“Order dealt with efficiently.Delivered well.”

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“First use on both products very impressed. Great high cut on dampish long grass and both machines coped very well! Used one battery and half of the other. I hope it continues to impress!”

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“Fast prompt order processing and delivery. Happy with our new robot lawnmower”

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“very fast delivery, about to use the lanmower tomorrow!”

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“Not received due to very poor packing by your despatch dept. Still waiting for response after 6 days from your customer service. Having sent 4 emails with photos, 2 forms and left message with accounts twice. I find it quite insulting when ask for feedback following your total failure to provide the purchased items.”

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“Service was very good. Requested information and identified the part quickly. Only downside was the Royal mail delivery. Told them where to leave parcel then they sent me an email to say they delivered and we weren't in. (We were in all day.) I replied requesting next delivery for Friday. They delivered next day on Thursday 🙈 Very pleased with the part.”

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“Delivery on time and quick.”

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“Clear description. Good value price. Prompt delivery. Good quality product, cuts long grass well and very useful to have spare battery as part of purchase.”

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“Service and delivery all good thank you.”

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“Prompt delivery.”

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“Great mower would highly recommend!”

Cleva Europe Ltd 5 star review on 10th April 2024

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“LawnMaster 1400W 34cm | Electric Lawn Mower : If you are in need of an electric, corded (as opposed to battery-powered) lawn mower, for a small to medium sized garden, this product by Cleva is highly recommended - on the basis of our first try out (Spring 2024). The electric cable is a good length at 10 metres. The mower is simple to assemble, is light and easy to use, and can be easily dis-assembled and folded for storage after use. The circulating / rotating blade is effective on long and short grass and the adjustable cutting height is clear and user-friendly. The slim build of this model allows you to get close to the lawn edge and the roller provides visible tramlines after cutting. The grass container has a solid, rigid base which fits well onto the mower and the container also collapses well for storage purposes. When operating, the Cleva mower is slightly noisier than our previous mower, which could be due to the 1400W power source. The relatively compact size and footprint of the box / packaging is helpful if you want to store the mower in its box / packaging after use - say under-stairs (for example). The approximate size / footprint dimensions of the mower when packaged in cms are as follows L 66 x H 40 x W 34. Before ordering this product, the Cleva on-line sales team were very helpful and quick to respond to our few questions, which made a positive difference to the on-line buying experience. When ordered, the product arrived promptly. As with all electric mowers, we will look to see how the Cleva LawnMaster performs over time and in different conditions, but first impressions of both the Cleva sales team and the product have been very favourable. Thank you. Anon.”

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“Very easy procedure, product arrived punctually and in excellent packaging.”

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“great service and a very good product”

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“Very quick delivery and good service will use you again.”

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“Very impressed with their efficient, easy to use website. Good value for money. Would definitely use again.”

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Cleva Europe Ltd is rated 4.8 based on 5,232 reviews