Cleva Europe Ltd Reviews

Name: Cleva Europe Ltd
Address: Unit 20 The Chiller, Baker's Yard, Christon Rd, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.80

4.8 Rating 5,238 Reviews

96 %

of reviewers recommend Cleva Europe Ltd

4.8

Based on 5,238 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Cleva Europe Ltd:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at: https://www.cleva-uk.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Unit 20 The Chiller, Baker's Yard, Christon Rd,
Newcastle Upon Tyne
Newcastle upon Tyne
NE3 1XD

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“order received quickly and well packaged.”

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“I'm delighted with the purchase of my Lawnmaster cordless lawn mower. My buying experience on the Cleva Europe website was simple and straightforward. I would recommend this product!”

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“First class honest service very rare today plus a great product.”

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“Excellent service, fantastic product. Will be purchasing addition items.”

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“Was effortlessly. I like the design of the website and the checkout experience via PayPal”

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“Easy to order and arrived very fast”

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“Really happy with it,great hoover 😀”

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“Prompt delivery.”

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“I have not used it yet as I am waiting for the lawn to be finished however I wanted it for a long time and I was dismayed that even though I was on the list I was never informed it was back in stock. My wife is Chinese so I know where it comes from and what is involved getting it to you. I am sure a number of customers gave up because they never received a reminder from you regarding when delivery might be made. With regard to the unit, the knob on top that sets the grass-cutting height is not clear enough to see which position is which height. I hope this helps I will email you when I have used the unit. ------ Original Message ------”

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“Emailed Cleva Requesting a Spare 24v Battery for my Robot Mower which they gave me all the details how to order and Recieved the new Battery a few days Later , They were very Helpfull and the Service was Very good Thanks Walt .”

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“Very happy with cleva goods arrived really quick”

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“Arrived quickly and works expected.”

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“Took a long time for the product to arrive and, when it did, the wrong product was delivered. Unsuccessful in attempts to contact Customer services.”

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Hi Mr King, thanks for leaving feedback. Unfortunately, as it's been a year since you placed your order, we're unable to look into this for you. I'm sorry for any inconvenience caused. Our customer service team can assist with matters like this and are contactable at sales@cleva-uk.com.

“It was a professionally done happy with product delivery and time scale”

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“Great lawn mower, very reliable. Much better than I expected, and a much better price than Amazon. Only downside was the higher shipping rate to Northern Ireland, but still was excellent value overall. Website was easy to use, and a good experience overall. Will definately be going direct to manufacturer again.”

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“Very good. Straight forward and simple to make a purchase.”

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“Handled my issue with the battery for my strimmer immediately and a replacement was here the next day. Super, friendly service - thank you!”

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“A very good experience from start to finish. Very efficient.”

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“Excellent service, thank you”

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“Good quick service and a good quality hover mower that seems to be sturdy and well built comes with the spacers and spanner to adjust the cutting height”

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Cleva Europe Ltd is rated 4.8 based on 5,238 reviews