Cleva Europe Ltd Reviews

Name: Cleva Europe Ltd
Address: Unit 20 The Chiller, Baker's Yard, Christon Rd, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.80

4.8 Rating 5,252 Reviews

96 %

of reviewers recommend Cleva Europe Ltd

4.8

Based on 5,252 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Cleva Europe Ltd:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at: https://www.cleva-uk.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Unit 20 The Chiller, Baker's Yard, Christon Rd,
Newcastle Upon Tyne
Newcastle upon Tyne
NE3 1XD

Cleva Europe Ltd 5 star review on 22nd October 2024

134

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tried to order this particular mower earlier in the year but was out of stock.How ever was notified when back in stock So bought it before they were all sold .”

Helpful Report

“Communication very good and very quick reply with a quiery”

Helpful Report

“Best Vac on the market,2nd to none.long cord,anti hair wrap,headlight on front,hinged to turn acute corners,fairly lightweight and robust,powerfull suction,easy emptying,onboard tools and comes at half the price of the leading brands.Quick and efficient delivery.If you need an upright vac this is probably the best you can get,worthy of more than 5 stars if that was possible.Highly recommended”

Helpful Report

“Very good website, thorough photos and descriptions. Fast delivery”

Helpful Report

“Fantastic service.”

Helpful Report

“Very easy, best price and rapid free next day delivery. What's there not to like?”

Helpful Report

“Very quick delivery”

Helpful Report

“Bought over the telephone . Very friendly experience due to your helpfull staff.”

Helpful Report

“Straight forward purchase with fast delivery”

Helpful Report

“Very smooth buying experience. No issues whatsover!”

Helpful Report

“Easy to order and an excellent product. However the overall buying experience was marred by the delivery service - the item was delivered on time but the box was somewhat crushed and also wet, with what appeared to be black mould on the inside. The vacuum cleaner was not damaged in any way and is a perfect workshop accessory.”

Helpful Report

“Easy to assemble Good value”

Helpful Report

“Great company to deal with, easy to use website and super fast delivery.”

Helpful Report

“It’s awesome plain and simple.”

Helpful Report

“Easy website to use and Secure payment options.”

Helpful Report

“Straight forward purchase, good delivery time.”

Helpful Report

“Brilliant as usual”

Helpful Report

“Easy but longer delivery than expected due to Black Friday/Cyber Monday rush. Delivery driver pleasant and lifted package into house”

Helpful Report

“Very prompt delivery, no damage and easy to assemble.”

Helpful Report

“Not had a buying experience- I tried to buy, have paid and promised delivery- but nothing , no goods delivered. Still trying to get answers and refund”

Helpful Report

Thanks for leaving a reply. Due to the ongoing strikes by Royal Mail there have been delays across all courier services as they absorb the excess workload. This was especially the case over the Black Friday period, when you placed your order. We placed notifications across our website to make customers aware of this prior to ordering. I can see from ongoing correspondence that our customer service team have been in contact with you throughout the delivery process, and you should have received delivery updates from the courier. I can also see that your order has been refunded. I'm sorry if the service you received is not found to be satisfactory. Kind Regards

Cleva Europe Ltd is rated 4.8 based on 5,252 reviews