Cleva Europe Ltd Reviews

Name: Cleva Europe Ltd
Address: Unit 20 The Chiller, Baker's Yard, Christon Rd, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.80

4.8 Rating 5,252 Reviews

96 %

of reviewers recommend Cleva Europe Ltd

4.8

Based on 5,252 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Cleva Europe Ltd:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at: https://www.cleva-uk.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Unit 20 The Chiller, Baker's Yard, Christon Rd,
Newcastle Upon Tyne
Newcastle upon Tyne
NE3 1XD

Cleva Europe Ltd 5 star review on 22nd October 2024

134

Anonymous

Anonymous // 01/01/2019

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“Fast delivery”

Helpful Report

“An amazing wee vacuum cleaner I bought the D8 .used to use an earlier model in the cleaning of rooms .your quality is outstanding. Hats off to you peeps”

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“DPD delivery service left a lot to be desired. Lots of misleading information about delivery. The package was left dumped on the road outside our house outside of the delivery slot, anyone could have stopped their car and picked the package up without even getting out! No notification by the driver, we were in, and only seen by us by sheer chance. Then we were informed that delivery had not taken place as we were 'missing'. Even worse got a text at midnight (!!!) telling me that the package would be delivered the next day. An utterly laughable chat conversation followed the next day that left me baffled. Later DPD explained that the 'systems' were down. Appalling buying experience from DPD.”

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“Excellent company, easy website, real next day and free delivery. Impossible to fault at all. Thank you well done!”

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“From start to finish excellent had Forgot to add code, emailed and discount returned highly recommend.”

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“Thanks to everyone at Cleva who dealt with my order of a Lawnmaster hover mower 33 cm. Also, the courier next day free delivery, cannot fault it once again thank you all.”

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“Arrived promptly easy to order”

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“No problem, quick delivery.”

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“Very good service. Easy to order. The mower arrived will packed and on time.”

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“Apart from delayed deliver, but that was on part of of the 40c heat….”

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“Great deal. Ordered it online, delivered next day. What’s not to like ? Thankyou”

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“No problems at all”

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“bought lawnmaster, money was taken from my account and emailed them several times but on the odd reply no one new anythink about it, they were keep asking for invoice number but never received it, i send email for them to call me asp and they did but still could not find order and just as i was to phone bank about transaction they called me back to say they had found bank payment, so after a lot of worry where my money had gone they had it, so lawnmaster was delivery a few days later. no very well organized”