Cleva Europe Ltd Reviews

Name: Cleva Europe Ltd
Address: Unit 20 The Chiller, Baker's Yard, Christon Rd, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.80

4.8 Rating 5,232 Reviews

96 %

of reviewers recommend Cleva Europe Ltd

4.8

Based on 5,232 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Cleva Europe Ltd:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at: https://www.cleva-uk.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Unit 20 The Chiller, Baker's Yard, Christon Rd,
Newcastle Upon Tyne
Newcastle upon Tyne
NE3 1XD

Cleva Europe Ltd 5 star review on 22nd October 2024

134

Anonymous

Anonymous // 01/01/2019

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“Easy to buy.”

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“Excellent service and delivery. Fantastic lawnmower Would highly recommend!!”

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“Great product and service from Cleva highly recommended”

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“Slight issue with parts missing when delivered so contacted customer service. Dealt with promptly and without fuss by Deb, all emails answered and parts arrived within a couple of days. I would recommend and definitely use Cleva again. Thanks Deb you’re a credit to the company.”

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“I needed the innerpart of the filter not the outer but there was no way of speaking to anyonr on the phone so waste of time and money.”

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Hi Lin, Thanks for leaving feedback. You can contact us directly at support@cleva-uk.com if you need assistance. Kind Regards

“Very good service.”

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“Worked perfectly and was a replacement for a Spear & Jackson charger, that decided it would'nt work any more.”

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“Excellent 👌”

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“Bought and used the lawnmaster the first time yesterday to mow a (roughly) 10x11 m lawn. Took a bit longer than expected but overall happy with results.”

Cleva Europe Ltd 5 star review on 3rd March 2024

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“Excellent piece of kit, dispatched quickly and arrived in good order.”

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“Excellent machine this s the second machine does exactly what it says on the tin good for emptying water out cleaning pet cages just brilliant”

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“Not been able to use the mower yet due to medical condition, but the service received with the order was first class'”

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“Very heavy for older people.”

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Hi Jill, Thanks for leaving feedback. The specifications for all of our products, including weight, are available on our website so that customers can make an informed choice before purchase. Should you need any advice, you are welcome to contact us at support@cleva-uk.com

“Excellent service from order to delivery”

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“When I eventually reached the right department, my request was met with utmost speed and cooperation. The lady( I think her name was Deb) Couldn’t have been more helpful. The item was sent to me almost immediately. The only delay was down to the Post Office, as it was a day late- not your fault. Thanks to all concerned!”

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“Great fan, ideal for my indoor turbo training on the bike. The remote control is really useful. The airflow is strong enough on just the lowest setting and it's pretty quiet, so all good.”

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“Really easy and very quick service and delivery. Will definitely use again.”

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“Relatively painless process to order by recommendation. The only downside is that I couldn't get the discount code to work! Product wise my only issue is that the nozzle simply will not adopt anything like a comfortable angle as the end does not rotate and the hose is very inflexible.”

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“Very good vacuum, great suction. The hose is a little thin so it can pinch itself shut if you don't ensure it's clear of twists, or if you stretch a little further to reach that corner, that's the only negative point I've found. Aside from that I'm very pleased, I've been using it to clear up after brickwork and plastering has been done and it's been great. I'd also recommend the pre filter, it needs to be banged off now and then to keep suction up but it stops the super fine plaster dust getting to the filter and blocking that instead.”

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“Royal mail made a complete mess of my delivery, Clova didn't quibble, sent out replacements right away. (via a different courier) No sooner had they done that, than RM 'found' my parcel. I offered to pay Cleva for the replacements but they said "No its fine"! You can't ask for better service than that!”

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Cleva Europe Ltd is rated 4.8 based on 5,232 reviews