Cleva Europe Ltd Reviews

Name: Cleva Europe Ltd
Address: Unit 20 The Chiller, Baker's Yard, Christon Rd, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.80

4.8 Rating 5,232 Reviews

96 %

of reviewers recommend Cleva Europe Ltd

4.8

Based on 5,232 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Cleva Europe Ltd:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at: https://www.cleva-uk.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Unit 20 The Chiller, Baker's Yard, Christon Rd,
Newcastle Upon Tyne
Newcastle upon Tyne
NE3 1XD

Cleva Europe Ltd 5 star review on 22nd October 2024

134

Anonymous

Anonymous // 01/01/2019

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“I'm pleased with my purchase. The mower's quality, mulching ability & two year warranty sold it to me. I should have mentioned the excellent prompt delivery service too. Thank you.”

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“After contacting you telling you that there was no house number on the invoice you sent , you said that you have resolved it😕it was good job that I could alter the delivery address to a neighbor as when I received it there wasn't an address on the parcel !!!”

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“Very easy to order product and delivered on time. Easy to assemble . Unfortunately unable to use yet due to weather conditions”

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“Brilliant hoover. I actually can’t fault it. Would recommend.”

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“Great service”

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“Ordered one day arrived the next great service”

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“Item arrived quickly, well packaged and communication was good.”

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“excelent service, swift delivery”

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“Ordering from Cleva was so easy and my lawnmower was delivered quickly and well packaged.”

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“Ordered and delivered the next day. Very impressed with this as a workshop vac. Very easy to set up and move around. All the accessories store on the vac itself, so very tidy. The pick up is excellent whether attached to a tool or cleaning the floor. For a M rated vac it is good value. Fingers crossed that it will endure the rigors of the shop.”

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“Mower looks good but too early to say what it’s like not used yet”

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“order received promptly.”

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“very good service, no problems”

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“Excellent for thé job required”

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“Good service, thank you.”

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“This is not a review on the mower as it's rained nearly everyday and been unable to use it, but the comments are about the delivery service you are using.firstly our address was not complete you and the company either would not change it and your company ignored my email but l finally got it sorted and it should have come on the Friday after waiting in all day still no mower, then at about 7.30pm they said they were taking it to a pick up shop inTeynham which is 6miles away, picked up on Sat then had 2 emails from them to say we had not picked it up. It was disgusting service. My husband is 80 and he had to carry a heavy mower across a main road and load it in our car.just because of shoddy service from a delivery company.”

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Hi, thanks for leaving feedback, I'm sorry for any inconvenience caused. I can see that you initially contacted us on the afternoon of 26th February detailing the issue with your address, and that we responded the next day to advise you that we'd assist as much as possible. As your order had already been dispatched, it was difficult for us then to amend the address. As a result, your parcel was taken to a collection point because the driver could not locate your address as it was incomplete. Should this be an issue in future, you can arrange re-delivery to your address. Kind Regards

“Easy ordering process, prompt delivery as quoted and excellent new lawnmower blade”

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“Speedy delivery, not yet used the item but I’m sure it will be as good as all the reviews I’ve read”

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“I was impressed as soon as I turned it on and saw the how powerful suction was.”

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“Speedy delivery, powerfull machine”

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Cleva Europe Ltd is rated 4.8 based on 5,232 reviews