Cleva Europe Ltd Reviews

Name: Cleva Europe Ltd
Address: Unit 20 The Chiller, Baker's Yard, Christon Rd, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.80

4.8 Rating 5,255 Reviews

96 %

of reviewers recommend Cleva Europe Ltd

4.8

Based on 5,255 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Cleva Europe Ltd:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at: https://www.cleva-uk.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Unit 20 The Chiller, Baker's Yard, Christon Rd,
Newcastle Upon Tyne
Newcastle upon Tyne
NE3 1XD

Cleva Europe Ltd 5 star review on 22nd October 2024

134

Anonymous

Anonymous // 01/01/2019

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“Great service”

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“Great service cool fans”

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“All good here”

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“Pity a part was missing from the original package because it was delivered in 2 days and was well packed. So 5 stars was missed that would otherwise have been deserved. I think that 4 stars are deserved for effort because a free of charge replacement part was despatched immediately. Unfortunately the carrier let Cleva down by mislaying the replacement. So because Cleva waited several more days before dispatching a further replacement I can only award 3 stars because as a customer who had already paid for the product I just wanted it sorted immediately. As it turned out the judgement of Cleva was right because both replacements eventually turned up, but quicker would have been better. But at the end of all that I'm glad I bought these products.”

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“good product”

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“VERY fast delivery, quality item, great communication....what more do you need to say!”

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“Good product but delivery not good - not dispatched until after the delivery date. Not the fault of the courier - not available for collection until next day”

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Hi, Thanks for leaving feedback. All orders placed after 12pm are dispatched the next working day. As your order was placed after 5pm, it was dispatched from our warehouse the next day. There was a delay of one day with the delivery of your order with the courier, so we apologise for that. Should you need to see the details of our delivery policy, they can be found on our website. Kind Regards

“I bought my wet and dry cleaner from you and have been very pleased with it. My last order was for some bags, a filter cover, and a spear pipe, all was in stock and delivery was fast and well packed. I will use them for all my cleaner needs.”

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“Good product, quick delivery. Will use Company again.”

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“Perfect for indoor training.”

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“Excellent service, kept updated at all stages of delivery. Will certainly use Cleva again, as I received a further discount buying direct from them. The battery mower went together well, and no problems experienced using it for the first time. It seems very solidly built.”

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“Product clearly described on web site. Delivered promptly and well packaged.”

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“Vacuum arrived with a broken part, very quick to despatch replacement.”

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“The artificial grass vacuum arrived speedily. My only complaint is that the parts are a bit flimsy and keep coming off or apart which is annoying.”

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“Excellent purchase with following invoice and fast delivery”

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“Easy strait forward will use again no problem Thanks”

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“Very pleased with the product and also with the delivery service. Thankyou I will definitely be recommending to friends”

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“Excellent service, product good”

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“Good website easy to order. Although delivery was a little later than promised the mower came well packaged. Overall a very good service.”

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“Delivered on time and I was updated at every stage. Superb product”

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Cleva Europe Ltd is rated 4.8 based on 5,255 reviews