Cleva Europe Ltd Reviews

Name: Cleva Europe Ltd
Address: Unit 20 The Chiller, Baker's Yard, Christon Rd, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.80

4.8 Rating 5,257 Reviews

96 %

of reviewers recommend Cleva Europe Ltd

4.8

Based on 5,257 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Cleva Europe Ltd:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at: https://www.cleva-uk.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Unit 20 The Chiller, Baker's Yard, Christon Rd,
Newcastle Upon Tyne
Newcastle upon Tyne
NE3 1XD

Cleva Europe Ltd 5 star review on 22nd October 2024

134

Anonymous

Anonymous // 01/01/2019

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“Speedy delivery”

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“Product exactly what I want, super fast delivery A+++”

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“Very quick delivery of vac and vac bags.”

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“Very happy”

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“Very helpful sales personnel and very rapid, reasonably priced delivery to N. Ireland. Happy with product too. All in all very impressed.”

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“took over a week to get delivered even though was supposed to be next day”

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We are sorry to hear that you have had a negative experience with our delivery service. We can see from our tracking information that the order was dispatched the same day on our 24-hour delivery service and due to unforeseen issues outside of our control including a failed delivery attempt and a national bank holiday the delivery was delayed. We are sorry for any inconvenience caused. Cleva UK Team

“Fantastic value and service. Personally I think Cleva are hugely underrated.”

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“Fast delivery, prompt reply to email queries regarding my order.”

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“Item just as described and delivered quickly.”

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“A good product, delivered very quickly, good packaging”

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“Can’t recommend this company highly enough. Great customer service, good product knowledge and next day delivery as promised. A delight to deal with.”

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“Easy to order, excellant service and good product. Quick delivery”

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“Product and delivery as described”

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“Great service. Vacuum cleaners great for getting rid of bunny poo and baby food”

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“Great hoover so far. Have not used power tool function yet but cleared lots of dust and woodchip from my workshop in minutes”

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“Item had some damage when unpacked and Cleva dispatched a replacement unit immediately and did not want the original returned”

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“Great service and a great little machine at a compelling price. Unfortunately, the courier was a little lax in their ability to deliver but no reflection on a swift transaction.”

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“There were a couple of issues with my order (one incorrect item and one damaged item). Both were instantly resent with no hassles at all. They also did not expect me to pay to return the incorrect item that was sent. All in all their customer service was exactly what I would look for in a company and I would recommend them.”