Cleva Europe Ltd Reviews

Name: Cleva Europe Ltd
Address: Unit 20 The Chiller, Baker's Yard, Christon Rd, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.80

4.8 Rating 5,268 Reviews

96 %

of reviewers recommend Cleva Europe Ltd

4.8

Based on 5,268 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Cleva Europe Ltd:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at: https://www.cleva-uk.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Unit 20 The Chiller, Baker's Yard, Christon Rd,
Newcastle Upon Tyne
Newcastle upon Tyne
NE3 1XD

Cleva Europe Ltd 5 star review on 11th February 2025

135

Anonymous

Anonymous // 01/01/2019

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“Very easy and very efficient.”

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“The worst customer experience I have ever had”

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Hi Jamie, thanks for leaving a review. We dispatched all of the items in your order on time, and they were delivered as requested. We have corresponded with you extensively on this matter and provided proof of delivery. I'm sorry you're not satisfied with the service you received from us, but I'm confident that we have supported you to the utmost of our abilities on this matter. Kind Regards

“Always Fantastic Service”

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“This. Company works at top speed both for delivery and customer services. Very good and thankyou”

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“This Product is not correct for the Joey Vacmaster. Very disappointing.”

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“Very good no complaints will use again. Excellent service hence 5 stars. Kind regards. Graham.”

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“Always quick and personal”

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“Had return- die to faulty plug on appliances. From start to finish i was received first class treatment with and by cleva . Service was conducted in a very timely manner, brilliant communication via emails and appliance was arranged to be returned , with no issues- absolutely recommend direct dealings with Cleva and their team. Recommended to all”

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“Easy ordering, good communication, would recommend”

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“Ordered one evening and it was delivered within 24 hours. Excellent.”

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“Always easy to order, delivered quickly & kept up to date with the progress.”

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“Fast and efficient, very pleased.”

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“Easy arrival quickly free delivery and getting 10% off first order”

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“Very easy service to use with quick delivery”

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“As above. Battery was dead.”

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“First class”

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“So far so good.”

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“Love this vacumm so easy to use and picks up as good as my Dyson I am elderly and can't manage my Dyson anymore so this is a great alternative...Delivery spot on.”