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Clegg Gifford Reviews

4.5 Rating 1,139 Reviews
88 %
of reviewers recommend Clegg Gifford
4.5
Based on 1,139 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read Clegg Gifford Reviews

About Clegg Gifford:

Clegg Gifford is a respected Lloyd’s broker with a national reach, proudly serving clients since 1968.

We bring decades of experience in the motor trade sector, paired with a client-first approach to insurance.

We’d love to hear from you! Your reviews help us grow and improve, so please share your experience.

If something hasn’t met your expectations, please contact us at complaints@cginsurance.com— we’re here to help and committed to finding a solution.

Your satisfaction means everything to us!

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Iv been with clegg Gifford for over 6 years now and although we’ve had are ups an downs only reason I have stayed with them is because of Serena horsewell she is so professional and caring does everything so quick she needs a pay raise
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Posted 1 year ago
SHAUN ANDERSON provided exceptional customer service! His extensive knowledge, promptness and genuine care made my experience very smooth and hassle-free. I highly recommend Shaun for his professionalism and outstanding service. A true asset to Clegg Gifford!!!
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Posted 1 year ago
Fantastic service from Rebecca Ross today explained everything throughly and help me choice the correct policy for my needs
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Posted 1 year ago
Great service from Joanne slater at Clegg Gifford
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Posted 1 year ago
Joanne slater very punctual in replys
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Posted 1 year ago
I phoned up and spoke to Kelly who helped me out so much very helpful and good at her job thanks Kelly
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Posted 1 year ago
Very good service
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Posted 1 year ago
Kelli Kendall was amazing helped me through my renewal process and make me feel comfortable.. thank you once again Kell
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Posted 1 year ago
Joanne Slater caring to remind me Not to forget my renewal
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Posted 1 year ago
Want to thank Joanne slater over the years she's been consistently efficient
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Posted 1 year ago
As always a prompt and efficient service from Serena. Well done
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Posted 1 year ago
As a London taxi driver It’s never ever convenient do external things. I am so appreciated of Kelly Kendal and her attentiveness to my problems. Whether big or small. Thank you Kelly. Please stays in your because disorganised people like me knows , you’re a blessing
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Posted 1 year ago
I have a car trader policy over 5 years. Very prompt service always, all staff very helpful especially just requested some help and MS Serena Horsewell responded very quickly. Really appreciate. All the best at Cleg Gifford.
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Posted 1 year ago
This week, I ended up in hot water with my insurance due to endorsement points. I have a wedding car company so it is imperative that I have the correct insurance as I carry couples on their special day. The endorsement points became a sticking point however, Liam from CG went over and above to help me. He was empathetic to my circumstances, informative, direct and genuinely did the best he could to ensure my cars were insured and to keep business operating as usual. Liam executed a 5 star service, an unparalleled quality of service, second to none. I would highly recommend Liam and the team at CG in any case but particularly if you want a loyal, dedicated firm who will try their best to get the right outcome for you from the underwriter. Thank you again Liam. You are a credit to CG. I am truly grateful.
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Posted 1 year ago
Jennifer Ford has given Excellent service very quick at helping out and very polite so much easier and better than stuck in a phone call que
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Posted 1 year ago
Thank you Kirk Ollerenshaw ! 5 star costumer services i don’t have enough words to thank you
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Posted 1 year ago
I’ve used CG since I started as a car trader. They have always been very helpful. My current main contact as regards MID alterations, is Serena Horsewell. She is very efficient and friendly and always responds within 24hrs. My initial use of CG was through Shaun, who is in charge of new business in Edinburgh. He’s always been a great source of help and advice. If you are after some friendly advice, he’s definitely the guy to ask.
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Posted 1 year ago
Efficient and prompt response to queries. Also happy with renewal premium.
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Posted 1 year ago
Serena Horsewell, is prompt even as late as 9pm on Friday she responded on policy and MID queries. Thank you for reassurance. Clegg & Gifford have been average with aftershaves generally, but a resent introduction of staff over the past few years has proven a sucess. Thanks again.
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Posted 2 years ago
Serena is brilliant, I work for a broker and she is amazingly responsive, friendly and beyond helpful. Serena always goes that extra mile, especially with all my MID updates - she responds quickly and is always on hand if any issues arises and solves it quickly.
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Posted 2 years ago
Clegg Gifford is rated 4.5 based on 1,139 reviews