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Clegg Gifford Reviews

4.5 Rating 1,139 Reviews
88 %
of reviewers recommend Clegg Gifford
4.5
Based on 1,139 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read Clegg Gifford Reviews

About Clegg Gifford:

Clegg Gifford is a respected Lloyd’s broker with a national reach, proudly serving clients since 1968.

We bring decades of experience in the motor trade sector, paired with a client-first approach to insurance.

We’d love to hear from you! Your reviews help us grow and improve, so please share your experience.

If something hasn’t met your expectations, please contact us at complaints@cginsurance.com— we’re here to help and committed to finding a solution.

Your satisfaction means everything to us!

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very poor customer service. unable to get through on the phone
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Posted 5 years ago
When online on Friday 05-04-2019 and filled in form for a quote. They sent me a email saying they would contact me on Monday 08-04-2019 (no time slot) I'm still waiting. Just found these reviews and glad now I they didn't follow up. If they are this slow giving you a quote how fast would they be if you had a problem or needed to claim.
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Posted 5 years ago
CG are always efficient in making policy changes, getting email certificates out etc.
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Posted 5 years ago
Spoke to 3 members of the team today with reference Eu Cover and a Green Card request. Andrew, Luke and Danielle were all extremely helpful and Danielle responded to my email request in less 30 minutes.
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Posted 5 years ago
Jonathon Clark was lovely support in my case, hope all be good with his future on this company because they need people like him. Kajetan Czajka
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Posted 5 years ago
Been with Clegg Gifford 4 years, can never be beaten on price. Always go above and beyond, excellent customer service.
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Posted 5 years ago
Kathleen Sheehan was a very brilliant lady, very patient and took step by step approach to deal with my insurance matter & forwarded all necessary documents promptly by email.
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Posted 5 years ago
Very fast response and good knowledge. Highly recommended
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Posted 5 years ago
Really good insurance provider,Iv been with them for 6 years,uBritish call center,well trained experienced staff that understand products and your needs can’t rate them enough
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Posted 5 years ago
Polite, prompt, helpful Thank you Neil
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Posted 5 years ago
Thank you to Sherrie Anderson for your help and support in facilitating my insurance. The process was simple and easy!
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Posted 5 years ago
Had a lot of dealings with them in last year in regards to open claims etc and now renewals. Rebecca Ross has always been extremely helpful 10/10
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Posted 5 years ago
Excellent customer service provided by Joanne Slater, thanks so much for your help!
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Posted 5 years ago
As always Cleg Gifford delivers on its promises, special note for Emma Alter prompt and reliable. Many thanks Garry Gardiner
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Posted 5 years ago
Kathleen sheehan was very helpful. First time been to romford branch. Been with tradex over 15 years.
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Posted 5 years ago
Excellent service. Sarah-Jane Tracey was very helpful.
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Posted 5 years ago
Received email saying they would call me back within 24hrs but that’s well gone No wonder people question about giving them money for insurance when if I had a issue I would not be able to get hold of them
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Posted 5 years ago
Excellent service from beginning to end, progress updates, correspondence when necessary, all round general helpfulness. An unusual pleasant experience. Thanks to Georgina, a credit to your company.
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Posted 5 years ago
I found Lauren Ruffle extremely helpful. Excellent service
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Posted 5 years ago
I Have Dealt with Paul for a few years now and his service has been fantastic, Not only has he always been able to answer my tricky Questions but for the first time in 9 Years he has bought my insurance down but yet given me more cover, i would and have highly recommended Paul
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Posted 5 years ago
Clegg Gifford is rated 4.5 based on 1,139 reviews