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Clegg Gifford Reviews

4.5 Rating 1,139 Reviews
88 %
of reviewers recommend Clegg Gifford
4.5
Based on 1,139 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read Clegg Gifford Reviews

About Clegg Gifford:

Clegg Gifford is a respected Lloyd’s broker with a national reach, proudly serving clients since 1968.

We bring decades of experience in the motor trade sector, paired with a client-first approach to insurance.

We’d love to hear from you! Your reviews help us grow and improve, so please share your experience.

If something hasn’t met your expectations, please contact us at complaints@cginsurance.com— we’re here to help and committed to finding a solution.

Your satisfaction means everything to us!

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Needed the most up to date copy of our policy and Lauren Ruffle sorted it for us immediately with no fuss - excellent service!
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Posted 5 years ago
Very good insurance
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Posted 5 years ago
Had to cancel my insurance and Kathleen Sheehan could not have been more helpful, very pleased with the service.
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Posted 5 years ago
Clare was very helpful in sorting the problem
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Posted 5 years ago
Underwriter, Reece Baker, fast, knowledgeable, efficient and helpful.. What more can you say!?
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Posted 5 years ago
If I was just writing the review on John Brewer I would have given it 5 stars. He was very helpful. Dealt with my renewal queries and replied promptly by both phone and email. One star lost because contacting Clegg Gifford has been almost impossible. The phone has been answered, I have selected my choice and have been left holding for up to half an hour at which point I would give up. I have tried over ten times to contact and tried all the options but without success. Yesterday was the first time I was able to get through and that was after 15 minutes. You either need to employ more staff or have a system where you can leave your number and someone calls you back. I have to say that this has never happened before so I don't know if there is a problem at the moment?
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Posted 5 years ago
Great service, great team, everything is explained, being in the motor industry for many decades you still learn new things everyday, great customer service from Katy Banks.
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Posted 5 years ago
Very quick service from Michael Wakefield when I asked for a copy of my certificate.
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Posted 5 years ago
Serena Porter was quick and helpful with my request.
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Posted 5 years ago
i was very happy with response time as i sent email with my concerns so i did not have to wait on the end of phone and was called to confirm my update of info and was happy that it was delt with quickly and fairly.
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Posted 5 years ago
Friendly, courteous and efficient, Kathleen Sheehan was a pleasure to do business with; a superb representative of Clegg Gifford.
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Posted 5 years ago
I called to renew my taxi insurance policy with Clegg Gifford and spoke to Kathleen Sheehan, who I found very courteous and efficient and who dealt with the matter in a very professional manner.
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Posted 5 years ago
Danielle Griffiths, Maddison Burrows and Victoria Adams have been very helpful on a couple of cases we have dealt with. WELL DONE GUYS!
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Posted 5 years ago
Very very helpful
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Posted 5 years ago
He provided a very swift response to my quote displaying an in depth understanding of the risk.
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Posted 5 years ago
Spoke to Danielle Griffiths, instant answer, instantly resolved query. Thank you.
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Posted 5 years ago
Had the pleasure of dealing with John Brewer at Peterborough after ALL other contact points within CG & Tradex failed to respond to my urgent need for continued insurance. He was apologetic on behalf of the company and within 30 minutes had sorted out everything. But for his assistance I would probably have needed to insure elsewhere. Well done John and thank you. Colin Hughes Colchrisp Autos
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Posted 5 years ago
Kathleen Sheehan....what a star !!! Rescued me from the merry go round of an automated system & was Amazing!! Took all of the details & dealt with all the necessary departments & called me back so quickly, thank you so much ...,,,,
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Posted 5 years ago
I contacted Clegg Gifford last week for some help with information I needed. Even though it was an unusual request, Jonathon Clark couldn't have been more helpful and supplied me with the details very quickly.
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Posted 5 years ago
Have been dealing Wes for the past 5 months - 100 % fantastic service and communications - well done you and thank you Nick Child MD Carparker UK Ltd
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Posted 5 years ago
Clegg Gifford is rated 4.5 based on 1,139 reviews