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Clegg Gifford Reviews

4.5 Rating 1,139 Reviews
88 %
of reviewers recommend Clegg Gifford
4.5
Based on 1,139 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read Clegg Gifford Reviews

About Clegg Gifford:

Clegg Gifford is a respected Lloyd’s broker with a national reach, proudly serving clients since 1968.

We bring decades of experience in the motor trade sector, paired with a client-first approach to insurance.

We’d love to hear from you! Your reviews help us grow and improve, so please share your experience.

If something hasn’t met your expectations, please contact us at complaints@cginsurance.com— we’re here to help and committed to finding a solution.

Your satisfaction means everything to us!

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I have to say to huge thank you the company as this is my first time having a traders policy due to my lack of knowledge of how it works, if it hadn’t of been for Imogen Gibson I think I’d of probably lost the plot. Apart from health issues I’ve had while setting up the policy, nearly causing me to loose the policy but she explained my health and mental health situation. Thanks to Imogen I now have a policy that I understand sort of. I’m still reading everything as it’s not my quality at all. But I hope that I can carry this policy on moving forward. My initial plans of the policy weren’t going to be of any use to me for my id taken the policy out. But again Imogen has been amazing absolutely above and beyond what I’ve ever experienced from these sort of decisions. By that is I could have easily have lost everything and it would have made no difference to Imogen whether I kept it or not. But after her patients and listening ear. And empathy. I think she should be used for future training purposes for future employees and possibly current ones. I can thank everyone enough who have had any part to play in my policy. But due to my mental health she doesn’t realise that if she hadn’t been able to explain my situation to the right person at the right time. I don’t think the financial loss I’d of received from losing the policy. I would have taken my own life. Because I’ve taken this to benefit my own knowledge on car maintenance to save myself a fortune. Please make sure Imogen gets the recognition she deserves for her customer service and just amazing support. Though out getting it sorted.
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Posted 11 months ago
Rude people didn't care about my car said I was the one to blame for the accident which Their client was the one that caused the accident complai to department don't give two hoots either
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Posted 11 months ago
dont know whos writing these reviews try contacting these people for policy ifo been on phone over an hour plus original phone number doesnt exist?
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Posted 11 months ago
I am leaving tradex this year I have been a loyal customer for more than 15 years at the Romford office I renewed last year I was I paid tradex four hundred pounds more to renew I was getting it a lot cheaper else were the only reason I stayed was because of a lady called Kelly Kendall who has being dealing with me over the last twenty years wen I was at central cab care as the owner back in 2003. This year I have been quoted over £1.000 more by tradex I am getting it it £1301.84 else were I will be sending the proof to yourself once I renew before the 15th March. Once again like to thank Kelly Kendall for the way she been dealing with myself a true professional thanks
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Posted 11 months ago
All Good, Been with them for may years
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Posted 11 months ago
excellent service, very speedy response for my PL policy, i was dealing with kirsty highly recommend, very competative prices
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Posted 1 year ago
Excellent Team in Sheffield, helped sort my GP business insurance out no problems! thanks Scott for your help and patience.
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Posted 1 year ago
The service is fabulous, a special thanks to Joanne, she has been very helpful, her responses are very prompt, shes a big asset to the company.
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Posted 1 year ago
very poor, travelled 2.5 hours to buy a car that had management warning lights come on 5 miles from garage waited 5 weeks for returning funds and now there check had bounced on me be aware this company might be going under do not buy from them
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Posted 1 year ago
I had problems getting on to the MID database and I needed a car registered for the weekend. Serena Horsewell sorted the whole problem out and made sure the car had insurance for that weekend. In addition she emailed me to tell me that it was all sorted so I had piece of mind that it was done. This is the type of service I rarely get these days and I appreciate the effort she made. Score10/10
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Posted 1 year ago
Very very disappointed with this Company, been with them for 20+ years, they send a renewal invitation in November last which was horrendous, sought Insurance elsewhere at a quarter of what they quoted. And interestingly enough not had any contact from them. So you are only a number on the top right of the Invitation, loyalty today means absolutely NOTHING
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Posted 1 year ago
Efficient and knowledgeable staff provided all available options and ensured maximum value within the confines of the policy. Highly recommended.
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Posted 1 year ago
As always my experience with Serena has been efficient and speedy! Thank you Nick Baker.
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Posted 1 year ago
Serena horsewell very helpfull very quick to resolve anything highly recommended
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Posted 1 year ago
Very helpful and grate service by serena horsewell
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Posted 1 year ago
Serena great service as always
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Posted 1 year ago
Prompt and efficient. Top job. Serena 10/10
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Posted 1 year ago
Excellent service from Olivia Goodwin Dealt with my issue promptly as always
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Posted 1 year ago
Had no joy with this company after spend ing small fortune on cover settle cliam that was not my fault with out any update or to disscuss with me worst company to deal with if anything goes wrong will complain to the right athourites and make sure that thay to things above board very shady company
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Posted 1 year ago
Excellent service from Olivia - very prompt, super flexible around my requirements.
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Posted 1 year ago
Clegg Gifford is rated 4.5 based on 1,139 reviews