Clegg Gifford Reviews

Name: Clegg Gifford
Address: 100 Kings Road, Brentwood, Essex
Rating: 4.47

4.5 Rating 1,139 Reviews

88 %

of reviewers recommend Clegg Gifford

Company Reviews

Metrics

Info

4.5

Based on 1,139 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Clegg Gifford:

Clegg Gifford is a respected Lloyd’s broker with a national reach, proudly serving clients since 1968.

We bring decades of experience in the motor trade sector, paired with a client-first approach to insurance.

We’d love to hear from you! Your reviews help us grow and improve, so please share your experience.

If something hasn’t met your expectations, please contact us at complaints@cginsurance.com— we’re here to help and committed to finding a solution.

Your satisfaction means everything to us!

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Clegg Gifford 5 star review on 15th July 2021

Gulzar Hussain

Clegg Gifford 5 star review on 24th June 2020

Darron From Get It Gone Waste Disposal And Recycling

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant customer service! Very friendly and professional. I especially amazed by politeness and the great attitude of staff such as Joanne Slater who knew how to be a professional customer representative. Hamoyon khan BA (Hons)”

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Posted 5 years ago

“I have been trying to make contact for several days by phone - many times waiting in excess of 30 minutes before giving up. I have tried calling new business - always a surefire way of getting hold of someone - to be told they can't help and I have to go back into the loop and once again wait an excessive time, and give up. I've decided to cancel policy and I can't even get hold of them to cancel my policy - it's shocking! It has to be said, I used to receive an excellent service but, over the last 12-18 months contact has become abysmal and although many matters can be resolved online, sometimes you do need to speak to a person, preferably within 30 minutes......”

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Posted 5 years ago

“Kathleen was extremely helpful and informative with the whole process today. Many thanks”

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Posted 5 years ago

“Joanne slater was very professional and helpful”

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Posted 5 years ago

“I am a broker and have been dealing with Andrew Baker. I required an urgent quotation due in a matter of days and i received a very comprehensive and swift service from him. I really appreciated the level of service I was provided with and look forward to further dealings with Andrew and Clegg Gifford.”

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Posted 5 years ago

“I spoke to Olivia Goodwin with regards to outstanding documents on my policy, she was very helpful and helped me by resending all the information I was required to send to Clegg Gifford to keep my policy in order. I was already very happy with the quote and now even happier with the customer service as this is a key area that we as customers appreciate more than is mentioned in these times of technology. Thank you so much, Olivia”

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Posted 5 years ago

“I spoke to John Coleman with regards to outstanding documents on my policy, he was very helpful and helped me sort out all the missing information I had missed. I was already very happy with the quote and now even happier with the customer service as this is a key area that we as customers appreciate more than is mentioned in these times of technology. Thank you so much, John.”

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Posted 5 years ago

“Kathleen managed my call today very well.”

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Posted 5 years ago

“Customer Service is generally good, although i have been known to be holding on the automated phone system for a long time.”

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Posted 5 years ago

“Customer service always seemed uninterested. I was with Clegg Gifford for 3 or 4 years, and finally bothered to move to someone else. Saved just over £900 a year, and now have better cover! I'd not recommend CG to anyone”

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Posted 5 years ago

“Competitive policy. Efficient and professional manner. Very easy transaction”

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Posted 5 years ago

“Really switched on service.”

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Posted 5 years ago

“Excellent service. Easy to work with. Many thanks from the team at silver service mot centre”

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Posted 5 years ago

“Great customer service Very efficient, one phonecall everything I had asked for was sent to me via email. I struggled to get onto MID portal helpful step by step guide and everything was correct still had issues on my part as I accessed the incorrect portal. Customer services was great registered me on and all I had to was reset my password. Very helpful staff. Thank you”

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Posted 5 years ago

“Excellent service every time, thanks for all your help. From all at Team D G Autos Doncaster Ltd”

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Posted 5 years ago

“Kathleen who I was talking to for renewing my taxi insurance was ,1st class”

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Posted 5 years ago

“Absolute disgrace of a company I've had range rovers (insurance group 50) and X5's (insurance group 40 to 47) on without any problem at all then I came to insure a Mercedes ML (insurance group 38) and all of a sudden the insurance group is too high. When I took out the policy no-one ever mentioned anything about insurance groups! When I told them about the Range rovers and X5 they replied "well they shouldn't have been on" and also said " If you or any of your drivers are pulled driving the car, you will NOT be insured, but can insure it for an extra £190 for 4 months" they are nothing but money grabbing thieves. AVOID AT ALL COSTS”

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Posted 5 years ago

“I have been with Clegg Gifford almost 40 years and yet again Michael Wakefield like all the staff always go the extra mile to retain a customer. Thankyou”

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Posted 5 years ago

“GREAT SERVICE ,SORTED MY PROBLEM OUT FOR ME.”

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Posted 5 years ago

“good customer service (Katy banks) very helpful”

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Posted 5 years ago

Clegg Gifford is rated 4.5 based on 1,139 reviews