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Clegg Gifford Reviews

4.5 Rating 1,133 Reviews
88 %
of reviewers recommend Clegg Gifford
4.5
Based on 1,133 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Read Clegg Gifford Reviews

About Clegg Gifford:

Clegg Gifford was founded in 1968 as a general insurance broker, which later evolved into a Lloyd's broker.

Where we are today - Today CG maintains a broad spectrum of both personal and commercial insurance products and is a well-known broker in the UK Insurance Industry, with a national clientele and a heritage in the motor trade.

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Kelly Kendall an absolute gem! Very helpful and resolved my issue super fast,thanks very much
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Posted 6 months ago
Always best service from staff Serena Horsewell especially Always prompt ♥️ 👍 ❤️ From Mr G Hussain Tahir Car sales
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Posted 6 months ago
Serena Horsewell who is a Customer Service Administrator for Clegg Gifford whom I’ve dealt with for years as I’ve been a customer for over 20 years now is absolutely perfect! I asked if she had shares in the company because her customer service, speed at which she responds and deals with any issues is almost unbelievable. She is professional polite and always a pleasure to deal with. Marc Rochford
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Posted 6 months ago
Big thank you to Kelly Kendall who has been so helpful & professional with dealing with a few problems, it makes a change nowadays to get someone who is so effecient in their job
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Posted 7 months ago
Imogen Gibson dealt with our policy. Very professional with lovely manners. Extremely helpful and a pleasure to speak with. Thank You!
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Posted 7 months ago
Thank you so much Kelly Kendall 🙏☺️
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Posted 7 months ago
Thank you very much, Kelly Kendall For the way you handled my no claim bonus and keeping your word and doing exactly as you said, over the years you’ve been most helpful I have been very happy and I’m sorry that I’m leaving. Andrew
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Posted 7 months ago
best motor trade insurer in the UK with the top staff to :-) Special mention to Serena P : Keep up the great work
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Posted 7 months ago
Great service
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Posted 7 months ago
Joanne Slater bothered to answer my email when no one else at CG did .
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Posted 7 months ago
Ery helpful
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Posted 8 months ago
Kelly Kendall many thanks for your prompt attention.
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Posted 8 months ago
Very happy with this company been with him for several years. Very reliable.
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Posted 8 months ago
Maisey was really helpful and advised me well enough to take out the policy, I would use Maisey again x
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Posted 8 months ago
I have to say to huge thank you the company as this is my first time having a traders policy due to my lack of knowledge of how it works, if it hadn’t of been for Imogen Gibson I think I’d of probably lost the plot. Apart from health issues I’ve had while setting up the policy, nearly causing me to loose the policy but she explained my health and mental health situation. Thanks to Imogen I now have a policy that I understand sort of. I’m still reading everything as it’s not my quality at all. But I hope that I can carry this policy on moving forward. My initial plans of the policy weren’t going to be of any use to me for my id taken the policy out. But again Imogen has been amazing absolutely above and beyond what I’ve ever experienced from these sort of decisions. By that is I could have easily have lost everything and it would have made no difference to Imogen whether I kept it or not. But after her patients and listening ear. And empathy. I think she should be used for future training purposes for future employees and possibly current ones. I can thank everyone enough who have had any part to play in my policy. But due to my mental health she doesn’t realise that if she hadn’t been able to explain my situation to the right person at the right time. I don’t think the financial loss I’d of received from losing the policy. I would have taken my own life. Because I’ve taken this to benefit my own knowledge on car maintenance to save myself a fortune. Please make sure Imogen gets the recognition she deserves for her customer service and just amazing support. Though out getting it sorted.
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Posted 8 months ago
Rude people didn't care about my car said I was the one to blame for the accident which Their client was the one that caused the accident complai to department don't give two hoots either
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Posted 9 months ago
dont know whos writing these reviews try contacting these people for policy ifo been on phone over an hour plus original phone number doesnt exist?
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Posted 9 months ago
I am leaving tradex this year I have been a loyal customer for more than 15 years at the Romford office I renewed last year I was I paid tradex four hundred pounds more to renew I was getting it a lot cheaper else were the only reason I stayed was because of a lady called Kelly Kendall who has being dealing with me over the last twenty years wen I was at central cab care as the owner back in 2003. This year I have been quoted over £1.000 more by tradex I am getting it it £1301.84 else were I will be sending the proof to yourself once I renew before the 15th March. Once again like to thank Kelly Kendall for the way she been dealing with myself a true professional thanks
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Posted 9 months ago
All Good, Been with them for may years
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Posted 9 months ago
excellent service, very speedy response for my PL policy, i was dealing with kirsty highly recommend, very competative prices
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Posted 9 months ago
Clegg Gifford is rated 4.5 based on 1,133 reviews