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Clegg Gifford Reviews

4.5 Rating 1,139 Reviews
88 %
of reviewers recommend Clegg Gifford
4.5
Based on 1,139 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read Clegg Gifford Reviews

About Clegg Gifford:

Clegg Gifford is a respected Lloyd’s broker with a national reach, proudly serving clients since 1968.

We bring decades of experience in the motor trade sector, paired with a client-first approach to insurance.

We’d love to hear from you! Your reviews help us grow and improve, so please share your experience.

If something hasn’t met your expectations, please contact us at complaints@cginsurance.com— we’re here to help and committed to finding a solution.

Your satisfaction means everything to us!

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Louise Brooks, always helpful and a pleasure to deal with. Thanks again.
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Posted 6 years ago
A big thanks to Louise Brooks who was very helpful on a renewal case (her service was 5 star). Only gave 4* as you need to improve response times, 20-25 mins to get through is not acceptable.
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Posted 6 years ago
Spoke to Louise Brooks today to negotiate big renewal due shortly very helpful and assisted with Premium client is renewing so a MASSIVE thanks to Louise in helping me secure this business
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Posted 6 years ago
Thanks for your help with a difficult renewal Luke Spanton, very helpful with a great knowledge of the product.
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Posted 6 years ago
You are doing very good job thanks
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Posted 6 years ago
Utterly appalling service from a raft of associated companies. Clegg Gifford and Tradex and Westminster Insurance. I have spent four months being passes from one clown to another, Alais-Hannah-Keiron-Kerryann-Lee Perior- and Uncle Tom Cobbley- from pillar to post. Attempting to discover if my clent, following a fatal accident in his taxi, was due a death payment. Then they wanted me to contact Kiindertons, another pathetic stalling tactic, and finally it's a company called Armour Risk, who guess what will not answer emails or phone calls. They don't deserve one star, and I am totally disgusted with the whole circus. I would advise never to use Clegg Gifford or Tradex.
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Posted 6 years ago
Very helpful people
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Posted 6 years ago
Dealt with Rebecca Ross when renewing my policy . Very efficient and helpful in all aspects of my renewal . Thanks again. Robert Cavens .
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Posted 6 years ago
Joanne Slater - very helpful, and efficient. Knows her job well. Excellent customer service skills. A credit to Clegg & Gifford!
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Posted 6 years ago
Joanne was very efficient and was knowledgeable with everything I asked her a good experience!
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Posted 6 years ago
Awful service, the positive reviews must be paid bribes. Over a month to get a response on an additional driver. If you call you're lucky to get through to anyone at all let alone the correct department, after waiting over an hour on hold. I'd avoid if I could, however being a broker sometimes there is no option but to deal with this 'company' (use company in the loosest term possible, more like clowns).
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Posted 6 years ago
Extremely quick and efficient service from Chloe Occleshaw - 10/10. Replied to our renewal request within a few minutes.
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Posted 6 years ago
Great fast service, great staff members easy to communicate with and always provide help especially Rebecca Ross
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Posted 6 years ago
Very polite young lady Joanne Slater sorted it all out for me in no time at all
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Posted 6 years ago
Spoke to a young lady called Joanne slater. She dealt with my query in an efficient and very friendly manner helping me to resolve my problem. šŸ˜šŸ‘
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Posted 6 years ago
VERY HELPFUL STAFF NEW MY NEEDS GREAT SERVICE BY All
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Posted 6 years ago
I renewed my insurance today with Joanne Slater who went beyond helpful by emailing my new documents. Also would like to thank Ash at the Minories office
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Posted 6 years ago
To update your MID it takes forever Information sent on Monday 16:02 uptill Friday 12:49 called them was told they still working on all the email why do we need to go through all this when you can do it by self on your phone ? They are full of rubbish Iā€™m going loose a customer
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Posted 6 years ago
Dealt with my enquiry professionally and quickly. Shaun was fantastic.
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Posted 6 years ago
Shaun Anderson 5 stars
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Posted 6 years ago
Clegg Gifford is rated 4.5 based on 1,139 reviews