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Clegg Gifford Reviews

4.5 Rating 1,139 Reviews
88 %
of reviewers recommend Clegg Gifford
4.5
Based on 1,139 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read Clegg Gifford Reviews

About Clegg Gifford:

Clegg Gifford is a respected Lloyd’s broker with a national reach, proudly serving clients since 1968.

We bring decades of experience in the motor trade sector, paired with a client-first approach to insurance.

We’d love to hear from you! Your reviews help us grow and improve, so please share your experience.

If something hasn’t met your expectations, please contact us at complaints@cginsurance.com— we’re here to help and committed to finding a solution.

Your satisfaction means everything to us!

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poor service poor service. had inssue with trade policy ,they don't listen what you say ,they keep repeating same thing
Helpful Report
Posted 4 years ago
poor service poor service. had inssue with trade policy ,they don't listen what you say ,they keep repeating same thing
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Posted 4 years ago
Very good service and very helpful and kind service from Tracey Bulloch
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Posted 4 years ago
Negotiating during lockdown has become a nightmare but thankfully Clegg Gifford managed to sort my policy out quickly and efficiently that’s to Tyler Gull for taking me through the issues and being extremely helpful
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Posted 4 years ago
I must mentioned the Name of who dealt Insurance of taxi with professionally way, Kathleen Shehaan, Excellent service!!! Thanks..
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Posted 4 years ago
I have used them many times. Staff are always polite and friendly, prices are competitive and I would have no hesitation in recommending them to others...
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Posted 4 years ago
Very polite and professional
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Posted 4 years ago
Kathleen was very helpful and sorted it out very quickly thank everyone for the service
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Posted 4 years ago
Been a customer of CG Insurance for a number of years now only recently started dealing with the Edinburgh Office today I renewed one of my policies inwhich was dealt with quickly professionally and with no hassle thank you Lauren Ruffle
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Posted 4 years ago
Great insurance been with them for many years always been really very helpful ⭐️⭐️⭐️⭐️⭐️
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Posted 4 years ago
I took a policy out in August but just found out that my cars are not even registered on the MID. Still waiting for an explanation.
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Posted 4 years ago
THE Worst customer service I have ever had anywhere. They dont reply to emails They dont return phone calls like they said they would They hang up on you mid sentence or while your waiting on a phone line . had to drive up to Wakefield from Reading to get them to talk to me .
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Posted 4 years ago
I’m a customer of approximately 10 years. Received a renewal quote 2 weeks ago and requested a call. The guy ignored my emails until the 3rd one and still hasn’t bothered to call !! I called today on hold for over 20 minutes and then cut off !!! And by a lady who promised not to put me on hold !
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Posted 4 years ago
I had a positive experience with this company especially Kathleen shaheen as she is patient and great at answering any questions. Definitely recommend this company if your looking for something stress free,easy and trustworthy.
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Posted 4 years ago
Very satisfied with the service provided to me by Joanne Slater
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Posted 4 years ago
i am existing customer of cg .Mid databsae never updated itself .have to ring them everytime to confirm . added car on policy and when i sold i tried to remove from policy ,it was not on policy at all. customer service said they didn't receive any request. it happened several times. big issue i am facing now is , they are not adding my new car which is 2016 mercedes insurance group 32 . they says its not standard car. they won't add any car over insurance group 28 , its not mention anywhere in policy about insurance group restriction . . i'm paying £220 a month for trader policy . they are con artist. full of lies ,
Helpful Report
Posted 4 years ago
i am existing customer of cg .Mid databsae never updated itself .have to ring them everytime to confirm . added car on policy and when i sold i tried to remove from policy ,it was not on policy at all. customer service said they didn't receive any request. it happened several times. big issue i am facing now is , they are not adding my new car which is 2016 mercedes insurance group 32 . they says its not standard car. they won't add any car over insurance group 28 , its not mention anywhere in policy about insurance group restriction . . i'm paying £220 a month for trader policy . they are con artist. full of lies ,
Helpful Report
Posted 4 years ago
Price is high but service is very good.I was happy with clegg Gifford
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Posted 4 years ago
Empty promises. No callbacks. Shambles of a company.
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Posted 4 years ago
very helpful and good sevice from joanne slater and the team , many thank's.
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Posted 4 years ago
Clegg Gifford is rated 4.5 based on 1,139 reviews