Clegg Gifford Reviews

Name: Clegg Gifford
Address: 100 Kings Road, Brentwood, Essex
Rating: 4.47

4.5 Rating 1,139 Reviews

88 %

of reviewers recommend Clegg Gifford

Company Reviews

Metrics

Info

4.5

Based on 1,139 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Clegg Gifford:

Clegg Gifford is a respected Lloyd’s broker with a national reach, proudly serving clients since 1968.

We bring decades of experience in the motor trade sector, paired with a client-first approach to insurance.

We’d love to hear from you! Your reviews help us grow and improve, so please share your experience.

If something hasn’t met your expectations, please contact us at complaints@cginsurance.com— we’re here to help and committed to finding a solution.

Your satisfaction means everything to us!

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Clegg Gifford 5 star review on 15th July 2021

Gulzar Hussain

Clegg Gifford 5 star review on 24th June 2020

Darron From Get It Gone Waste Disposal And Recycling

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had issues in the past with Clegg gifford and getting things sorted along with bad advice however since my last few phone calls with danielle griffiths she has sorted everything out. She went out of her way for me which is appreciated!! Also thanks to david smith for sorting things aswel top guy 👍🏻👍🏻👍🏻”

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Posted 5 years ago

“spent over 1 hour on phone no answer. emailed luke spanton no reply . a joke outfit and been with them many years no more got cheaper insurance.”

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Posted 5 years ago

“Unfortunately I won't using clegg gifford again, as they are overpriced.... But many thanks on yr service.”

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Posted 5 years ago

“Very good price for taxi insurance staff respond quickly and specially thnx to Emma Alter ..”

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Posted 5 years ago

“Renewed my policy , no docs or communication 3 days later !!! Phoned but constantly on hold with excruciating thing called music being played. Emailed Luke Spanton on numerous occasions and not one reply !!! I’ve been with this company around 10 years maybe my loyalty is miss placed”

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Posted 5 years ago

“Thank you Clegg Gifford for renewing my taxi insurance at competitive price and excellent office staff with thanks Andy”

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Posted 5 years ago

“If only they answered the phone, it is never a quick easy experience.”

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Posted 5 years ago

“Tradex Clegg Gifford have had big issues on putting your vehicle on MID system and getting proof that at the time of tickets the vehicles were insured. They say it was caused by migration issues changing systems. Customer support is atrocious.”

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Posted 5 years ago

“Renewed my insurance and Joanne Slater was very helpful talking my through the different options available to me.”

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Posted 5 years ago

“Fast and efficient service from John Brewer”

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Posted 5 years ago

“I have lived on this planet for 37 years and this guy Michael Wakefield Is on top of the list. The best customer service and saved me a pretty penny too what a polite guy Well done pal! Thank you”

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Posted 5 years ago

“I wanted to delicense my cab under the TFL compensation scheme and the taxi renewal date coincided with the decommissioning inspection of the cab. Joanne Slater from the Romford office offered to help me to arrange the changing of my annual taxi insurance to quarterly. This made a significant difference to the amount I had to pay, saving me £1000 of unnecessary insurance cover.”

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Posted 5 years ago

“Kathleen Sheehan, was very helpful, very professional made renewing my policy very easy.”

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Posted 5 years ago

“Joanne Slater. Excellent customer service and really helpful. Top class service especially on a Monday morning”

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Posted 5 years ago

“You won’t be insured with this company! They are not a reputable insurance company! Beware! Scammers!”

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Posted 5 years ago

“If you use this company you won’t be legally insured, they arnt a reputable company! Scammers! Beware!”

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Posted 5 years ago

“BEWARE, Absolutely terrible company, Badly Administered. Let our fleet policy expire for nearly three months, we were driving Uninsured vehicles, No renewal ever sent , no phone call . Said they sent renewal until we ask for a copy and they admitted they Didn’t send one. Very poor communication, Beware.”

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Posted 5 years ago

“Dealt with effortlessly by the ever efficient Joanne who I have dealt with for many years now. Answers all my questions with no hesitation and competence. Paperwork dispatched on time and all in order with no hiccups. Very pleased with the service from this company.”

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Posted 5 years ago

“Serena Porter dealt with my request very efficiently and emailed confirmation .First class service.Thankyou.”

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Posted 5 years ago

“Complete novices, moronic individual employed at this company who are inept along with senior management (because they don't seem to be doing anything about this appalling lack of service). Customer services is non-existence - having tried contacting on numerous occasions they never answer the phone or respond to your enquiry in a timely manner. Sell you incorrect Motor trade Policy and when inform them they still get it wrong! How on earth has this company been allowed to get away operating for so long without any penalties - surely you cant operate this and still get away with it! I will be reporting them to the regulating body next...FCA, etc. Please do your own homework before your approach Clegg Gifford Motor Insurance (aka TRADEX).. You have been warned...Good Luck!”

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Posted 5 years ago

Clegg Gifford is rated 4.5 based on 1,139 reviews