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Clegg Gifford Reviews

4.5 Rating 1,139 Reviews
88 %
of reviewers recommend Clegg Gifford
Company Reviews Metrics Info
4.5
Based on 1,139 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read Clegg Gifford Reviews

About Clegg Gifford:

Clegg Gifford is a respected Lloyd’s broker with a national reach, proudly serving clients since 1968.

We bring decades of experience in the motor trade sector, paired with a client-first approach to insurance.

We’d love to hear from you! Your reviews help us grow and improve, so please share your experience.

If something hasn’t met your expectations, please contact us at complaints@cginsurance.com— we’re here to help and committed to finding a solution.

Your satisfaction means everything to us!

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Peter Marshall
Unverified Reviewer
“Kelly Kendal was a great help in my time of need, thank you”
Helpful Report
Posted 5 months ago
John
Unverified Reviewer
“Well Kirsty was amazing really good help and made me happy thenks again to the team”
Helpful Report
Posted 6 months ago
Matt
Unverified Reviewer
“A pleasure to deal with. My changes to the company vans were dealt with swiftly and efficiently by Serena and Rob. It makes all the difference when you deal with a dedicated team rather than an international call centre.”
Helpful Report
Posted 6 months ago
Lou
Verified Reviewer
“Great service from Kelly, who went above and beyond the usual level of customer service to help retrieve information from decades ago! Can't fault her friendly professional manner .”
Helpful Report
Posted 6 months ago
Helen
Unverified Reviewer
“Thankyou to Maicey for her in-depth knowledge and understanding of beauty and aesthetics insurance , she made me feel at ease as I was unaware of what I needed after passing my training course”
Helpful Report
Posted 6 months ago
Terence Johnson
Verified Reviewer
“Joanne Slater answered all of my questions with professionalism and was extremely helpful.”
Helpful Report
Posted 6 months ago
Mrs GREENAWAY
Unverified Reviewer
“Thank you so much to the gentleman in Bristol who was so helpful and genuinely kind who helped me with my husbands yearly insurance renewal. No matter how many questions I asked he very patiently answered them with kindness and assurance. Would recommend this company.”
Helpful Report
Posted 6 months ago
Anonymous
Unverified Reviewer
“SERENA WAS VERY HELPFUL TO MY REQUESTS, I HAVE TO SAY SOME OTHER MEMBERS OF COMPANY I HAVE DEALT HAVE NOT BEEN SO ACCOMODATING”
Helpful Report
Posted 6 months ago
Naz
Verified Reviewer
“I am extremely pleased with the service provided by Kelly Kendall @ Clegg Glifford. There was a complication regarding my Policies, which was sorted within a couple of hours. Kelly was extremely helpful & prompt in dealing with my issue. Naz”
Helpful Report
Posted 6 months ago
Prakash Hindocha
Verified Reviewer
“great service”
Helpful Report
Posted 6 months ago
Anonymous
Verified Reviewer
“Awful customer service trying to renew my policy email link doesn't work no one can help when I call passed to so many people who don't have a clue and then put through to about the 3rd different person was told they could deal with it. I complain and they hang up on me. This is how a loyal customer gets treated. I will be going elsewhere with my custom in future.”
Helpful Report
Posted 6 months ago
N. J. Foster Khazad Autos
Unverified Reviewer
“At almost 75 renewing my trade policy was straight forward thanks”
Helpful Report
Posted 6 months ago
Anonymous
Verified Reviewer
“Clegg Gifford are liars and rip off merchants. They are at present trying to rip me off by £320.00, after I cancelled my policy during my 14 days cooling off period. Be extremely careful with them and avoid them if you value your sanity.”
Helpful Report
Posted 6 months ago
Zaib
Unverified Reviewer
“I'm very happy with the customer service and how they handled my case and rectifying the problem I had especially imagin who dealing with case very professionally done.”
Helpful Report
Posted 6 months ago
James Weightman
Unverified Reviewer
“I’ve left a review before but I must say Imogen Clegg has been absolutely amazing with me through the whole process. It’s my first traders policy so I’ve been very lost at what I’m doing. But the customer service I’ve received from Imogen is outstanding. And also because I have bad mental health issues she’s been supportive and checking on me. Fantastic service all round but she has been a life saver”
Helpful Report
Posted 7 months ago
Jim Hickey
Unverified Reviewer
“Almost impossible to get through on the phone, long wait or cut off after long wait, promised return call never happens. Price of renewal shocking after 20 years with Tradex who were always available, how can you up a premium by over a thousand pounds with no accidents or points on licence. A great company and service gone to oblivion.”
Helpful Report
Posted 7 months ago
Tahlil
Unverified Reviewer
“Great service by Tom Merritt”
Helpful Report
Posted 7 months ago
Iain Martin
Unverified Reviewer
“Great service”
Helpful Report
Posted 7 months ago
Ainars Aleksanders
Verified Reviewer
“Imogen has helped me through my renewal was great service and pleasure to speak to thanks again!”
Helpful Report
Posted 8 months ago
G Marchant
Unverified Reviewer
“I sent Serena an email at 23.30, asking for a car to be added to MID. She replied at 06.30! That’s what I call service.”
Helpful Report
Posted 8 months ago
Clegg Gifford is rated 4.5 based on 1,139 reviews
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