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Clegg Gifford Reviews

4.5 Rating 1,139 Reviews
88 %
of reviewers recommend Clegg Gifford
4.5
Based on 1,139 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read Clegg Gifford Reviews

About Clegg Gifford:

Clegg Gifford is a respected Lloyd’s broker with a national reach, proudly serving clients since 1968.

We bring decades of experience in the motor trade sector, paired with a client-first approach to insurance.

We’d love to hear from you! Your reviews help us grow and improve, so please share your experience.

If something hasn’t met your expectations, please contact us at complaints@cginsurance.com— we’re here to help and committed to finding a solution.

Your satisfaction means everything to us!

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I contacted a number of companies for motor trade insurance. Fiona at CG was extremely prompt in her responses, explained everything professionally and provided excellent customer service. Much better than any of the other pushy brokers! I wasn't in a position to take up the quote at the time. Things have since changed, i'm now starting my venture and Fiona at CG was the first person I contacted!
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Posted 4 years ago
Emailed CG as I was having a problem updating my vehicle listings. Had a response from Serena Porter who advised me that they would update for me, followed by a second email to say it was completed. Top customer service.
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Posted 4 years ago
I have a fleet policy with them, they dont send claims experience out with renewal, I have now asked for it three times and nothing, starting a complaint, but this doesn't help me obtain other quotes, which I cant get until I have my claims experience, when I had a claim with them the year before, they were slow and didn't reply to email or phone calls, just like now, rubbish,
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Posted 4 years ago
emailed today to alex grant about renewing my mtp found him very helpful and quick to reply
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Posted 4 years ago
I spoke to Katy Banks who was very helpful explained very clearly of what i need to do and with a very friendly tone and voice
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Posted 4 years ago
Tyler Gull at the portsmouth office sorted my private hire insurance renewal for me, got me a great price and i am very happy. i have used Clegg Gifford often in the past and they have always been very good, friendly and helpful.
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Posted 4 years ago
Thank you rebecca and michelle Great service
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Posted 4 years ago
I recently renewed my taxi insurance with Clegg Gifford and the service I received from Tracy and Lorna was excellent. They both guided me through the process and made it very easy.
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Posted 4 years ago
Rebecca Ross is fantastic and dealt with my non fault accident that seemed to go on forever . She got it resolved . Thanks again
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Posted 4 years ago
Rebecca Ross dealt with my urgent request quickly and efficiently, giving me all info I needed. This was to put a car back on cover after being laid-up due to the pandemic. The team were very busy but Rebecca actioned my request as a priority.
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Posted 4 years ago
Rebecca Ross dealt with my request quickly and efficiently during a very busy period. This was to put a car back on cover after being laid up during the covid situation. Service was excellent.
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Posted 4 years ago
Rebecca Ross dealt with my urgent request quickly and efficiently. This was to put a car back on the road after being laid-up. The team were extremely busy during the pandemic but Rebecca treated my request with priority.
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Posted 4 years ago
Rebecca was very patient and understanding of the issue I was dealing with
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Posted 4 years ago
Tyler from Portsmouth Is a very good representative of your company always tries to help very polite & efficient
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Posted 4 years ago
Very polite helpful got the job done with the minimum of fuss. Thanks Eamon Crowe Glasgow Taxis SF69 WPR
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Posted 4 years ago
All the staff I have had dealings with especially Serena have been efficient, friendly and polite.
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Posted 4 years ago
When you have a busy business you need to trust another company to work with you and for you and know they have the best intentions for your company this is a Clegg Gifford, the level of service we have always revived has Been nothing less than perfect a huge thank you to Paul Micallef who has always helped out without hesitation. Highly recommend
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Posted 4 years ago
Lorna and Fiona from Aberdeen branch are very helpful and efficient. Great service. Keep it up. Cheers
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Posted 4 years ago
Called to get a new driver put on our policy . Spoke to someone and gave them the new driver's details . This was last Thursday ,heard nothing back. I had to call you today (Monday) waited on the 'phone for almost 30 mins to get the matter resolved
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Posted 4 years ago
Looking for a quote on ph ins and a friend recommended Clegg Gifford However the customer sales person wasn’t interested in giving me one once I mentioned I was currently with there competition. Just thought I would try , but disappointed
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Posted 4 years ago
Clegg Gifford is rated 4.5 based on 1,139 reviews