“I had a question which I sent 8n the evening, not expecting a reply until the following day but had a reply almost straight away.
I then ordered the double cocoon hanging Chair cover.
Arrived in a few days.
I am very happy with the quality, I have used it the last few days. Does exactly what it says, keeps chair clean and dry.”
“Arrived quickly, well wrapped and as described. Emailed customer services with some questions and they were very helpful. Really happy with my purchase”
“I received excellent service from clearspell, the cover I wanted wasn’t in stock and they kept me informed all the way until I was able to order and I’m not disappointed, the cover is perfect and just the size I needed, I wouldn’t hesitate to recommend clearspell and I will definitely use them again”
“Very disappointed, the cover blows off even in the mild winds. Nothing to fasten it down with, could do with straps around the bottom so you can fasten it to the chair legs. Surely Clearspell can design a better cover fit for purpose. not cheap at £52 feel has though we have wasted our money.”
Thank you for your feedback, the cover is too short for the garden furniture you have. You require a higher cover or you cannot securely pull the cord under your chairs. Please kindly contact me to arrange and exchange for the correct size cover or a refund if you prefer. Many thanks
Thank you for your feedback. I’m sorry that the product or service did not meet your expectations. I have emailed to try and find out why it was a bad experience but not yet had a reply. Please kindly contact me to resolve any issues that you may have.
Thank you
“Bit of a minor mix up with my delivery address but after that was resolved quickly and I ordered more which were delivered super fast.
Great comms, great after care.”
