“As Clearspell have failed to respond to any of my emails, refused to acknowledge my return despite photographic evidence, refused to refund me. I strongly advise all customers to keep well away from this company”
Thank you for your review. I am really sorry on this occasion that we were unable to meet your expectations. Whilst we haven't manage to locate the returned goods, we believe they were returned and have now issued a full refund. Our apologies for the lapse in service.
“Having purchased a clearspell furniture cover just over 2 years ago I noticed a small tear
I contacted ClearSpell and they were happy to replace the cover free of any cost to me
So great customer service and very quick response”
“Website was very easy to use, found the product I needed (large garden umbrella covers) quickly, they were in stock, well priced and dispatched the next day. Very good service.”
“The furniture covers arrived without any delay. They seem to be fairly tough. Certainly waterproof for the first big shower. Could have done with a couple more centimeters on the long length.”
“Beautiful quality dog bed. Not really suitable for a greyhound, even though we ordered the largest basket we could get.
No notification as to when delivery was to be expected.”