Claytons Carpets Reviews

Name: Claytons Carpets
Address: Tritton Road (opp. NEXT), Dixon Street, Lincoln
Rating: 4.93

4.9 Rating 1,594 Reviews

99 %

of reviewers recommend Claytons Carpets

Company Reviews

Metrics

4.9

Based on 1,594 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01522 510210

Email:

sales@claytonscarpets.co.uk

Location:

Tritton Road (opp. NEXT), Dixon Street
Lincoln
LN6 7BN

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly delivery. Would have loved the old one taken away but can't have everything”

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Posted 4 years ago

“Brilliant! So fast and easy. Normally get left with big deliveries in the living room. Took all the way up difficult stairs! Great service”

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Posted 4 years ago

“Excellent sales and delivery service again”

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Posted 4 years ago

“Good store service, excellent delivery team. Can recommend 5 Stars”

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Posted 4 years ago

“5 Star Service, Thank You”

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Posted 4 years ago

“Very helpful and efficient service as usual (previous customers)”

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Posted 4 years ago

“Helpful friendly staff, did what was needed putting together the bed. Very Good Service”

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Posted 4 years ago

“Very impressed with the attention, the service, the care and consideration shown by all”

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Posted 4 years ago

“Excellent service from showroom to delivery. Thank you”

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Posted 4 years ago

“Great service. Delivered and put together in a considerate and polite manner”

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Posted 4 years ago

“Excellent service. Followed Covid guidelines and helped get our dog back following its great escape. Friendly service, would definitely recommend!”

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Posted 4 years ago

“It's been really good service, thank you!”

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Posted 4 years ago

“Hassle free, friendly service, informative”

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Posted 4 years ago

“I have visited Claytons several times recently and have found the staff to be exceptional. All have been very helpful and pleasant and have offered me good advice regarding my purchases. I am very satisfied with the quality of furniture I have bought. Thank you”

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Posted 4 years ago

“Great service from order to delivery. The two staff members who installed the bed were excellent and protected all our floors prior to bringing in the beds.”

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Posted 4 years ago

“Excellent service. Delivery drivers very polite and helpful”

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Posted 4 years ago

“Excellent service, friendly and helpful”

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Posted 4 years ago

“Thank you all so much for your expert and professional help over the past year. Our new carpet is really great and your carpet fitters were extremely good. We today received our new G Plan recliner settee and chair. Again your delivery gentlemen were extremely careful and helpful with both the removal of our old furniture and the installation of the new furniture. We cannot thank the whole team enough for your kindness and help, both in the store and in our own home. I am sure we will see you again soon. We will certainly be recommending Claytons to our friends and neighbours. Thank you once again, J&M Robinson.”

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Posted 4 years ago

“Good morning, Massive thanks to all the really lovely and helpful people at Claytons! Mick was really great when I visited Claytons to look at choices. He was very helpful and supportive and did not try to upsell: indeed, the first carpet he showed me was from a cheaper range from the one I ended up buying from. He was really listening to me and understood my circumstances, which were quite awkward at the time, and he made the visit a really nice experience. We quickly narrowed it down to one particular carpet and two designs and I took a sample of each home to decide which we would go for. Andy came along to measure up and he was such a great ambassador for Claytons. He gave some lovely advice and also did not try to upsell, saying that the door bars and grippers were absolutely fine and did not require replacement. He was so thorough, polite and professional, and his visit was a real pleasure. When I went in to place the order it was once again a lovely experience. There were some concerns about the poor fitting of the original carpet and Mark talked me through the fitting and made me feel very relaxed about the visit for fitting on the 9th. Malc called ahead on the morning of fitting, as requested, and it was obvious that he was taking great care and paying quite some attention to detail. It was absolutely clear that he took much pride in the fitting and was not just rushing to get in and out. It turned out that Transformer by Lou Reed was one of his all time favourites and he thanked me for the 'entertainment'. Mary and I really like the final result and the whole experience, together with such a lovely product, has been so nice to enjoy. The lovely people at Claytons have not only helped in providing a lovely product but have really helped me during what has been a bit of a difficult time. Once again, thank you so much! Kind regards, P.S. We do not use social media and do not give reviews - call me cynical if you wish. However, please feel free to use any of the above anonymously should you so desire.”

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Posted 4 years ago

“Staff - all very courteous/helpful (both in-store & delivery). Nothing was too much trouble. Great help re: storage due to Covid - would thoroughly recommend.”

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Posted 4 years ago

Claytons Carpets is rated 4.9 based on 1,594 reviews