Claytons Carpets Reviews

Name: Claytons Carpets
Address: Tritton Road (opp. NEXT), Dixon Street, Lincoln
Rating: 4.93

4.9 Rating 1,594 Reviews

99 %

of reviewers recommend Claytons Carpets

Company Reviews

Metrics

4.9

Based on 1,594 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01522 510210

Email:

sales@claytonscarpets.co.uk

Location:

Tritton Road (opp. NEXT), Dixon Street
Lincoln
LN6 7BN

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A wonderful experience from the start. Glynis was charming, professional and patient! Order arrived on time with Jake and Steve being so friendly and helpful. They moved our old settee, set up our new settees and explained everything. An excellent service from everyone at Claytons”

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Posted 4 years ago

“I have been very satisfied with the service provided and have no complaints at all”

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Posted 4 years ago

“Drivers took the upmost care in delivering my 3 piece suite. They put dust sheets down to protect the carpet. Very helpful and friendly men, nothing was to much trouble”

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Posted 4 years ago

“Very helpful in store. Easy purchase procedure. Delivery men were very helpful. Moved old suite for us, very efficient and very pleasant. Will definitely use Claytons again”

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Posted 4 years ago

“As we have purchased from Claytons previously our expectations of high quality were happily met and even better than previously. Good quality workmanship and helpful. Many, many thanks”

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Posted 4 years ago

“Arrived on time as said they would. Very polite and helpful”

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Posted 4 years ago

“Tom was amazing yesterday with helping me to order my stuff and the delivery was rapid, of high quality and the guys were very friendly and helpful. We have used Claytons before and will definitely recommend”

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Posted 4 years ago

“Staff in store were incredibly helpful and couldn't do enough to assist. The price was competitive and worth the money. Delivery within afew days. Both Drivers were friendly and helpful and went that little bit extra to make the delivery process as easy as possible. I am a very satisfied customer. Thank you”

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Posted 4 years ago

“in the store they were very helpful and the delivery men were first class”

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Posted 4 years ago

“Excellent service in all areas. Staff knowledgeable, friendly and always helpful. We are long time fans of Claytons as are many of the family. Thank you”

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Posted 4 years ago

“In store service was excellent, very helpful in finding the right suite for us. Delivery men were very polite and efficient. Service overall was very good”

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Posted 4 years ago

“We ordered a 3-pce suite from G-Plan via Claytons. When it arrived it was a 'Friday night job'. The settee came in three parts: there was a gap of 1.5 cms between two sections - you could see the wallpaper beyond it. The front panels were at different heights. G-Plan was conspicuously uninterested, only quoting 'acceptable tolerances'. Clayton's supported our case and though it took a long time (nine months including lockdown) the suite was replaced thanks to their persistence. We were very pleased with this service; and with operatives who delivered on their behalf.”

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Posted 4 years ago

“Bought a bedroom carpet for our 5 yr old daughters room, pink and sparkly. Great customer service, excellent customer friendly interaction from the salesman Nigel. All booked for measuring up and fitting, top service.”

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Posted 4 years ago

“We live in Dorset and purchased 4 items of furniture from there website with a delivery cost of £39.00. As this happened over lockdown they insisted they bring the furniture down with there own crew as there regular delivery providers were only doing doorstep drops. The delivery crew were fantastic worked in a safe manor and the furniture was unpacked and placed as instructed and all packaging taken away. The whole process of ordering was easy, everything turned up and I am delighted with the products which were also priced far better than anything I could obtain locally. Well done to all.”

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Posted 4 years ago

“Simon at Claytons could not have been more helpful and accommodating. I had a problem with 2 chairs which needed repair (even though they were out of guarantee) He offered to repair or give a generous discount on replacements, I opted for replacements. The customer service is second to none. This day and age you get used to being told "sorry", can't help"!! I have found with Clayton's that if they say they will do something you can believe they will. Staff always helpful and friendly including delivery and warehouse staff. I would definitely recommend them to anyone.”

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Posted 4 years ago

“Nigel was a great help in cutting carpet for my car, assisting in moving my mobility scooter and inserting the carpet. Massive thanks, highly recommend!”

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Posted 4 years ago

“Simon and Ian could not have been more helpful when we visited looking for a bed and bedroom furniture - we even came back the following day and Ian recognised us and immediately helped us complete our order. Both were friendly and professional and really know their stuff. A fab family business who have clearly worked extremely hard to adapt to the unprecedented challenges Covid has presented businesses with. Definitely deserve their wonderful reputation. Thank you so much.”

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Posted 4 years ago

“Excellent throughout the whole journey, from start to finish. Really Pleased. Clayton's have a very good reputation 10/10! Thank you so much. Damian Jackson.”

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Posted 4 years ago

“Clayton's Service is Good & Professional !”

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Posted 4 years ago

“Amazing service, completely faultless, even with the current challenges. Love my new bed, Thank you !”

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Posted 4 years ago

Claytons Carpets is rated 4.9 based on 1,594 reviews