Claytons Carpets Reviews

Name: Claytons Carpets
Address: Tritton Road (opp. NEXT), Dixon Street, Lincoln
Rating: 4.93

4.9 Rating 1,594 Reviews

99 %

of reviewers recommend Claytons Carpets

Company Reviews

Metrics

4.9

Based on 1,594 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01522 510210

Email:

sales@claytonscarpets.co.uk

Location:

Tritton Road (opp. NEXT), Dixon Street
Lincoln
LN6 7BN

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service in store and with the delivery”

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Posted 1 year ago

“The two gentleman who can and fitted my hallway and front room carpets were very professional and tidy, and I’m definitely having Clayton’s carpets back to do my remaining two bedrooms”

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Posted 1 year ago

“I have had 2 online shopping experiences with Clayton's. The first went perfectly and at that point I would have given them a 5 star review. My second went badly and I felt their customer service was poor hence my 2 star review today. I bought a G Plan suite which was not up to standard. As the intermediary I felt Clayton's could have dealt with my complaint in a more helpful and efficient manner.”

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Posted 1 year ago

“Very friendly and knowledgeable, good carpet which seems to be fitted well.”

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Posted 1 year ago

“They are extremely helpful and professional. We would highly recommend them above other carpet retailers. We received a 5* service from the team.”

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Posted 1 year ago

“Perfect place to purchase high quality products at very good price and have used this company for over 30 years, I think they are great.”

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Posted 1 year ago

“We visited Clayton’s looking for a new sofa. Ian was particularly helpful in assisting us and his friendly but very professional service made the whole experience very easy.”

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Posted 1 year ago

“Tom was a massive help today during our visit, answering our questions and getting us sorted with our new bed!! Great help”

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Posted 1 year ago

“Really helpful and pleasant staff. They couldn't do more to help, would certainly shop here again”

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Posted 1 year ago

“Super service from initial ordering in the shop with Glynis and good delivery time. Polite and courteous service from Jake and Steve, delivery drivers A-Star!”

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Posted 1 year ago

“Very helpful and friendly delivery men, very impressed with the service”

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Posted 1 year ago

“The delivery was on time and the delivery team were very careful moving the wardrobe parts. Paul came to fit the wardrobe the next day and he was very helpful and obliging. He took all the waste away with him and when he was putting the wardrobe together one small piece was missing but he had a spare on his van so this didn't delay anything. A very good job done. Throughout the process we were kept well informed by Claytons”

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Posted 1 year ago

“We have used claytons quite a few times for carpets and furniture as well as beds all the staff are fantastic and knowledgeable Mike with carpets and Ian with beds and bedroom furniture were both outstanding and a special thanks to them for helping us out will definitely be returning again soon thanks again George and Donna Thorold Brant Road Lincoln”

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Posted 1 year ago

“Great service from start to finish! Ian was very informative and didn't pressure us into a sale. The delivery drivers were extremely courteous and professional. Many thanks”

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Posted 1 year ago

“Good communication No problems Pleasant delivery crew”

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Posted 1 year ago

“Very impressed with the service in store while reviewing the carpets and materials on offer. A further visit to place our order resulted in some savings on the final price. The fitters were very efficient and completed the job with speed and in a professional manner. Highly recommended”

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Posted 1 year ago

“Delivered with a smile. All very polite, tidy and efficient. Thank you”

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Posted 1 year ago

“Excellent! Friendly, professional and great attention to detail. Jake and Steve will brilliant! Thank you”

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Posted 1 year ago

“Very pleased with the great service in store and with the delivery”

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Posted 1 year ago

“Excellent service from ordering to delivery. Sofas came a lot earlier than expected, really pleased with that. The delivery guys were very helpful and polite and they left no mess. Quick and efficient.”

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Posted 1 year ago

Claytons Carpets is rated 4.9 based on 1,594 reviews