Claytons Carpets Reviews

Name: Claytons Carpets
Address: Tritton Road (opp. NEXT), Dixon Street, Lincoln
Rating: 4.93

4.9 Rating 1,634 Reviews

99 %

of reviewers recommend Claytons Carpets

Company Reviews

Metrics

4.9

Based on 1,634 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01522 510210

Email:

sales@claytonscarpets.co.uk

Location:

Tritton Road (opp. NEXT), Dixon Street
Lincoln
LN6 7BN

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the service. The delivery men were very personable and helpful and the sofa is great”

Helpful Report

Posted 1 year ago

“TIME FOR A NEW SOFA its been 10 plus since we brought our current sofa from Claytons and its been great so thought it was about time we brought a new suite to go with the new decor . As we all do we visited all the local furniture stores to get idea`s and understand what we were looking for. On the visit to Claytons we decided on 2 sofa`s . The buying experience was FIRST CLASS , as with any purchase we like to take our time to consider . We were not harassed by a pushy salesman and allowed to just sit and take our time ( not like 3 stores i could name where you are followed as soon as you walk through the doors ) . When we were ready to talk, Ian was fantastic and able to answer any questions we had. He even arranged sample materials so could sort co-ordinating items. The pricing was also very competitive on similar sofa`s so if your looking for a new Suite pay a visit. Would give more than 5 five stars.”

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Posted 1 year ago

“Good quality furniture and good prices”

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Posted 1 year ago

“The order was delivered very efficiently by Jake and Steve on the agreed date. Paul fitted the wardrobes the following day as agreed, also very efficiently”

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Posted 1 year ago

“Absolutely five star service, the assistant in store found us exactly what we needed, at a great price and it was fitted today by 2 lovely lads who’ve done an awesome job, polite, friendly and cleaned up after themselves to…. Thank you, we would definitely recommend”

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Posted 1 year ago

“Great service in store and with the delivery”

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Posted 1 year ago

“The two gentleman who can and fitted my hallway and front room carpets were very professional and tidy, and I’m definitely having Clayton’s carpets back to do my remaining two bedrooms”

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Posted 1 year ago

“I have had 2 online shopping experiences with Clayton's. The first went perfectly and at that point I would have given them a 5 star review. My second went badly and I felt their customer service was poor hence my 2 star review today. I bought a G Plan suite which was not up to standard. As the intermediary I felt Clayton's could have dealt with my complaint in a more helpful and efficient manner.”

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Posted 1 year ago

“Very friendly and knowledgeable, good carpet which seems to be fitted well.”

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Posted 1 year ago

“They are extremely helpful and professional. We would highly recommend them above other carpet retailers. We received a 5* service from the team.”

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Posted 1 year ago

“Perfect place to purchase high quality products at very good price and have used this company for over 30 years, I think they are great.”

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Posted 1 year ago

“We visited Clayton’s looking for a new sofa. Ian was particularly helpful in assisting us and his friendly but very professional service made the whole experience very easy.”

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Posted 1 year ago

“Tom was a massive help today during our visit, answering our questions and getting us sorted with our new bed!! Great help”

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Posted 1 year ago

“Really helpful and pleasant staff. They couldn't do more to help, would certainly shop here again”

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Posted 1 year ago

“Super service from initial ordering in the shop with Glynis and good delivery time. Polite and courteous service from Jake and Steve, delivery drivers A-Star!”

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Posted 1 year ago

“Very helpful and friendly delivery men, very impressed with the service”

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Posted 1 year ago

“The delivery was on time and the delivery team were very careful moving the wardrobe parts. Paul came to fit the wardrobe the next day and he was very helpful and obliging. He took all the waste away with him and when he was putting the wardrobe together one small piece was missing but he had a spare on his van so this didn't delay anything. A very good job done. Throughout the process we were kept well informed by Claytons”

Helpful Report

Posted 1 year ago

“We have used claytons quite a few times for carpets and furniture as well as beds all the staff are fantastic and knowledgeable Mike with carpets and Ian with beds and bedroom furniture were both outstanding and a special thanks to them for helping us out will definitely be returning again soon thanks again George and Donna Thorold Brant Road Lincoln”

Helpful Report

Posted 1 year ago

“Great service from start to finish! Ian was very informative and didn't pressure us into a sale. The delivery drivers were extremely courteous and professional. Many thanks”

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Posted 1 year ago

“Good communication No problems Pleasant delivery crew”

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Posted 1 year ago

Claytons Carpets is rated 4.9 based on 1,634 reviews