Claytons Carpets Reviews

Name: Claytons Carpets
Address: Tritton Road (opp. NEXT), Dixon Street, Lincoln
Rating: 4.93

4.9 Rating 1,594 Reviews

99 %

of reviewers recommend Claytons Carpets

Company Reviews

Metrics

4.9

Based on 1,594 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01522 510210

Email:

sales@claytonscarpets.co.uk

Location:

Tritton Road (opp. NEXT), Dixon Street
Lincoln
LN6 7BN

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very very satisfied with the service provided in the shop, nigel helped me very much and I appreciated it, thank you”

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Posted 5 years ago

“Very helpful with choice, and competitive price. Alway courteous and quick service”

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Posted 5 years ago

“Helpful and professional. Transparent pricing and fitters that are excellent sensible and helpful”

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Posted 5 years ago

“Thank you so much for the delivery of my sofa and chair today. Arrived promptly. A very friendly and professional company who kept in touch from beginning to end, especially Antony and Jane. Thank you”

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Posted 5 years ago

“Excellent service from start to finish when buying our suite. Advice given was appropriate and not at all pushy . Jake & Steve delivered and installed, taking great care in our home. I would recommend company unreservedly.”

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Posted 5 years ago

“Beautiful quality carpet at a good price and no fuss excellent fitting .”

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Posted 5 years ago

“Recommended to Claytons by my mum and we are so happy we used you. Lots of choice and we were easily able to pick the carpet we had in mind for the nursery of our baby due in July. Nigel was awesome in store, he helped us with prices and also in choosing the right underlay. He was super helpful and was very down to earth and friendly. The carpet and fitting was then easy to book and pay for over the phone - again with Nigel once we had made our final choice. The carpet we have had fitted looks amazing, it's very thick and great quality which is just what we wanted. We have the rest of the house to recarpet and we won't hesitate in coming back to Claytons/Nigel when we are ready to do the next room! Thanks so much Nigel for your help. Eve and Rob”

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Posted 5 years ago

“Reccomend by family and didn't disappoint. Excellent quality, fitted perfectly and great service. Highly recommend.”

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Posted 5 years ago

“Excellent service from start to finish. Ian was helpful and friendly whilst we were buying our sofa. He gave us as much time and help as we needed to choose our sofa. The guys who delivered it ( sorry can’t remember your names ) were friendly and efficient. An overall great experience with Claytons. Well done!”

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Posted 5 years ago

“I had been into two other big carpet stores to ask about our options for a part concrete/ part floorboard bathroom and had been quite disappointed with the advice and quality of customer care. On one occasion the person could not even be bothered to get up and show us the carpet options. The other didn’t even offer a floor correction service. As soon as we entered Clayton Carpets we were immediately given the old style customer care we were hoping for in the previous other stores. Mick explained all the options and was brilliant in that he provided samples and energetically showed us all the options available to us. I phoned back and the person I spoke to was also really helpful and finalised the order (Neil) You just want people who show that they are interested in helping you and provide excellent customer care. Claytons still have it whilst other leading stores just don’t seem to realise the value that customer care still has for winning business. Well done Claytons - we will certainly be back!”

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Posted 5 years ago

“Excellent service ..only a week from ordering to fitting..very happy ...staff are very friendly and professional from showroom to fitters ..would definitely recommend”

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Posted 5 years ago

“Excellent service from start to finish.Nigel was very helpful in the showroom. The estimator Andy and both the fitters were great too. Definitely recommend to friends and family. Thank you”

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Posted 5 years ago

“Very good service, good price and fitters were excellent .”

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Posted 5 years ago

“We have today received our new sofa and Two snugglers, the service we have received from the start of our journey to receiving our furniture has been amazing. It started in the store... Ian Beech was our sales person in store, He gave informative information was extremely nice, overall top service. On the day of delivery the two men who delivered our suite could not have been nicer, considerate moving the suite in our home, cleaned up, and basically gave great service, their names were Jake and Steve. I don’t usually do reviews but needed to inform the company when 100% service has been given.”

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Posted 5 years ago

“Staff are always helpful and the service by the fitters are always 5 star”

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Posted 5 years ago

“Fantastic service as usual. Thank you”

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Posted 5 years ago

“Knowledgeable and helpful staff in store. Friendly and efficient fitters on delivery.”

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Posted 5 years ago

“Carpet fitter very pleasant and friendly and did an excellent job.”

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Posted 5 years ago

“Great job from looking to ordering to fitting. Great company all round.nothing to much trouble for them.”

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Posted 5 years ago

“Excellent job, perfect fitting, quick service and 2 of the nicest fitters. Fitted here last year, was pleased to see it was them again”

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Posted 5 years ago

Claytons Carpets is rated 4.9 based on 1,594 reviews