Claytons Carpets Reviews

Name: Claytons Carpets
Address: Tritton Road (opp. NEXT), Dixon Street, Lincoln
Rating: 4.93

4.9 Rating 1,634 Reviews

99 %

of reviewers recommend Claytons Carpets

Company Reviews

Metrics

4.9

Based on 1,634 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01522 510210

Email:

sales@claytonscarpets.co.uk

Location:

Tritton Road (opp. NEXT), Dixon Street
Lincoln
LN6 7BN

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A good job done by the delivery staff. Not an easy job as the door had to come off. Thank you”

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Posted 3 years ago

“Excellent instore customer service. A long wait due to Covid but the delivery and installation was efficient and to a good standard”

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Posted 3 years ago

“We have had excellent service from ordering instore, keeping updated on delivery and the fitting of the carpet and delivery of our furniture. All staff are amazing, we will recommend you to everyone!”

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Posted 3 years ago

“Fluent transaction, very pleased with the service. Delivery drivers respectful and pleasant and adhering to Covid regulations”

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Posted 3 years ago

“Excellent service. Fast and efficient and very friendly, thank you”

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Posted 3 years ago

“Very efficient, friendly, professional, wore masks and informative about the products”

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Posted 3 years ago

“Good service initially, not kept up to date very well on the delivery date. Didn't have cushions I wanted despite having them on their website”

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Posted 3 years ago

“Fast and efficient - A 1st class service”

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Posted 3 years ago

“We have shopped at Claytons for many years. We are always welcomed by the staff and always find them very helpful. Jake and Steve delivered our bed a few months ago and today delivered our units, they are lovely and very very helpful and friendly. Thank you Claytons very much”

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Posted 3 years ago

“Everything excellent. Thanks”

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Posted 3 years ago

“Fantastic experience”

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Posted 3 years ago

“Excellent service from ordering to delivery. Friendly and helpful staff. Thank you”

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Posted 3 years ago

“First class service from start to finish. Thank you Ian and the lovely delivery chaps! On my first visit I struggled to pick the material and was amazed I was allowed to take home the sample book, brilliant. I would 100% recommend Claytons to all. I have used Barker and Stonehouse for the last 25 years but no more! Claytons offer far better service and value.”

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Posted 3 years ago

“So very impressed with delivery - not only were courteous, cheerful and mindful of our new carpets but efficient and so very professional. Thank you Jake and Steve! Excellent !!”

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Posted 3 years ago

“We could not have had a better service from the sales staff to the delivery chaps. Nothing was to much trouble and our expectations were exceeded. Would recommend Claytons to anyone as excellent quality and service.”

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Posted 3 years ago

“All the way through (Covid and all) the staff have been on the phone with updates, keeping us informed of progress. Delivery team were lovely and set everything up perfect. Thank you all in sales and delivery, it has been a pleasure! We will be shopping again soon.”

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Posted 3 years ago

“The staff were courteous and helpful. They obeyed the social distancing. Thank you”

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Posted 3 years ago

“Great service despite lockdown. Arrived at the time promised. Was unpacked and assembled, looks great”

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Posted 3 years ago

“Delivery was a little later than expected due to the pandemic. Other than that happy with the service. Chaps that delivered were very friendly and professional”

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Posted 3 years ago

“Excellent delivery. Everyone has been very helpful, especially with how difficult it all is in these times. Thank you”

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Posted 3 years ago

Claytons Carpets is rated 4.9 based on 1,634 reviews