Claytons Carpets Reviews

Name: Claytons Carpets
Address: Tritton Road (opp. NEXT), Dixon Street, Lincoln
Rating: 4.93

4.9 Rating 1,635 Reviews

99 %

of reviewers recommend Claytons Carpets

Company Reviews

Metrics

4.9

Based on 1,635 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01522 510210

Email:

sales@claytonscarpets.co.uk

Location:

Tritton Road (opp. NEXT), Dixon Street
Lincoln
LN6 7BN

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very happy with everythhing that was done and would recommend your company to other people”

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Posted 3 years ago

“The service we received from Mark was excellent. Will come back and would highly recommend”

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Posted 3 years ago

“1. Friendly 2. Smiling and welcoming 3. Listened 4. Clear information given and advice on how to keep the carpet looling good 5. Helpful 6. Prices good Thank you”

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Posted 3 years ago

“Mark was very helpful and friendly. First class customer experience”

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Posted 3 years ago

“Mark gave great customer service and was friendly and efficient”

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Posted 3 years ago

“Spot on from start to finish”

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Posted 3 years ago

“Mark was really helpful. He advised us according to our requirements and guided us to make our choice of carpet and underlay. We are repeat customers and strongly recommend Claytons over any other company. Thank you”

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Posted 3 years ago

“I have recently dealt with Mark on 2 properties, both of which needed to be fully re-carpeted. Mark was nothing short of superb! His unpushy manner really works for me as well as the efficient, prompt and professional way that he works. The carpets have been fitted on one of the houses and looks beautiful - thank you. I will continue to recommend Claytons as I have done in the past. Thank you again”

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Posted 3 years ago

“Mark helped guide us on which carpet works better in the area we needed. The advice was great and the fitting dates were ASAP. He is an asset to your team”

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Posted 3 years ago

“Fantastic team in all areas. Always makes me a returning customer. Looking forward to our next purchase. The delivery team were great today!”

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Posted 3 years ago

“Helpful, friendly and brilliant service, thank you!”

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Posted 3 years ago

“Great experience from instore and both delivery men on the day”

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Posted 3 years ago

“I have received excellent service from Mark from start to finish. The service and advice in-store was very helpful. When dealing on the phone the customer service was reliable and when appointments were made they were efficient and on time. I'd highly recommend this local company where staff clearly know their stuff. Thank you”

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Posted 3 years ago

“Adam and Stewart were on time, informative and very efficient. We use Claytons always and they always give 5 star service. Mick and Mark in store were great, gave good advice with no pressure”

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Posted 3 years ago

“Always a pleasure to deal with all the staff. We always use Claytons and are always happy with the service. Delivery men are brilliant and very courteous”

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Posted 3 years ago

“Amazing service (including the free teddy for my upcoming grandchild). Thanks so much.”

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Posted 3 years ago

“2020 was the first time I went to Clayton's, Mark sorted everything out for me; from finding the perfect carpet to organising rooms to be measured and arranging the fitting. Mark did all this in time for my son's first Christmas in our new home! Ever since I've always gone back to Clayton's and asked for Mark, because he's friendly and professional. We're in the process of moving house and Mark is already helping to arrange the new flooring. If you want a first class sales experience then see Mark at Clayton's.”

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Posted 3 years ago

“The fitters, Adam and Stewart were polite, professional, on time and focused, they did a great job. The salesman Mark was informative and polite! Each visit to the store the staff were polite and efficient. I would give 10 stars if I could, will recommend Claytons”

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Posted 3 years ago

“Very happy with our new carpets after 30 years. The salesman (Mick) was very informative and professional. The fitters did a brilliant job, it wasn't an easy task !! Andy the estimator knew his stuff!”

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Posted 3 years ago

“marvellous service! The carpets were fitted quickly and to a very high standard. The fitters were friendly and efficient. Lynda in store was very helpful, will recommend Claytons”

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Posted 3 years ago

Claytons Carpets is rated 4.9 based on 1,635 reviews