Claytons Carpets Reviews

Name: Claytons Carpets
Address: Tritton Road (opp. NEXT), Dixon Street, Lincoln
Rating: 4.93

4.9 Rating 1,594 Reviews

99 %

of reviewers recommend Claytons Carpets

Company Reviews

Metrics

4.9

Based on 1,594 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01522 510210

Email:

sales@claytonscarpets.co.uk

Location:

Tritton Road (opp. NEXT), Dixon Street
Lincoln
LN6 7BN

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recently purchased 2 x double mattresses and 2x 2 seater sofa's. Excellent service, good communication and delivery. A company we have used many times and will continue to do so.”

Helpful Report

Posted 7 months ago

“A pleasure to deal with. Good product selection over 2 floors. Ian was attentive but not pushy, pleasant to deal with and gave us space and time to consider what we were looking for. Having made the choice paperwork was simple to complete. After sales service has Been excellent.”

Helpful Report

Posted 8 months ago

“Easy, supportive advice and help with our selection. Item stored and delivered as planned. Helpful on the telephone and delivered with courtesy to our satisfaction.”

Helpful Report

Posted 8 months ago

“Fantastic service from Clayton’s, delivered quickly after they received sofas, helpful staff when we were choosing which one to purchase. Really good when we couldn’t decide and left us to think and discuss, thank you love our new GPlan sofas.”

Helpful Report

Posted 8 months ago

“Fantastic Service Once Again From Clayton’s. It started with friendly, professional and knowledgeable staff. We were guided on the best kind of flooring for our Lounge and hallway. The free measure up service was quick and reliable. Even when we went back in and changed our mind on what flooring we were having it was not a problem. The complimentary cleaning kit was also a nice added touch that went down well with us. Then came the fitting. Dan came and did an absolute marvellous job. He was courteous , professional and a pleasure to have in our home. We are so happy with the final result and want to say a big thank you to all at Clayton’s.”

Helpful Report

Posted 8 months ago

“Recently bought a bed from Claytons, had gone in looking for one size and after chatting to Ian, we realised we may be able to go up a size, we had to go home and measure the alcove correctly ( judging the gap size with a pair of toddlers wellies doesn't work so well) and we're pleased we could upside. Ian was fantastic, so knowledgeable and helpful, we must of tried out most of the beds up there. Ian talked through different storage options and mattress types and helped us narrow it down to the bed that was perfect for our spare room. Delivery was quick and the bed was put together my two lovely chaps, they took all the packaging away with them and made sure we were happy with everything before they left. Fantastic service from start to finish.”

Helpful Report

Posted 8 months ago

“Went to choose a reclining chair, spent a long time in the showroom trying out different ones with knowledgeable help and advice from Glynis. The new chair was ready when she said it would be, and was delivered with care today by two men, efficient and cheerful in the pouring rain. Very happy with it.”

Helpful Report

Posted 8 months ago

“Can't speak highly enough of Claytons. Glynis was brilliant when buying the settees. Getting us the best price and was very knowledgeable about the products. Jake and Steve the delivery guys were very friendly and efficient putting the settees where we wanted them. Nothing was too much trouble. I would certainly buy from them again.”

Helpful Report

Posted 9 months ago

“Great service and great product at a fantastic price!”

Helpful Report

Posted 9 months ago

“I'm very picky!!! The whole process of my recent carpet purchase was an experience that is a rarity these days. The staff are very knowledgeable, approachable, interested in your project and able to offer advice and suggestions. The products are wide ranging and suitable for all pockets. The organisation of fitting was efficient and built into my time frame and the extra threshold that was ordered was excellent. My fitter arrived promptly and was very personable. He was skilled and even went the extra mile when the wooden threshold was shaped to fit exactly. I am delighted with the outcome and would highly recommend this company. It's a pity there aren't more like Claytons. Absolutely first class in every respect. My thanks. Janie Smith”

Helpful Report

Posted 9 months ago

“Fitted 3 rooms today, absolutely spoton, great job, friendly fitters and perfectly fitted, look great and would highly recommend”

Helpful Report

Posted 9 months ago

“Right from the first visit to the store the sales person was very helpful and not at all pushing us anything we didn't want. Delivery seamless and 2 of the nicest men I have had the pleasure to have had in my home. Paul worked tirelessly and got the job done. All in all would 100% recommend Claytons to anyone”

Helpful Report

Posted 10 months ago

“Friendly, professional, knowledgeable service starting with Ian in store, delivery men and Paul the fitter. All have provided us with a 1st class service which we would be very happy to recommend”

Helpful Report

Posted 10 months ago

“What a fantastic service we had from Claytons. Very helpful staff in showroom.....weren't pushy but gave us time to decide what we would like. The carpet fitters were brilliant....they worked well together in a quiet and professional way. They explained things to us and gave advice as needed and were polite and friendly. I would recommend Claytons and I have done already to my friends. Thank you everyone.”

Helpful Report

Posted 10 months ago

“I would highly recommend Clayton’s Carpets in Lincoln, it’s a very friendly experience, the team have great knowledge of the products. We were looked after by Ian, very nice chap and an asset to the business.”

Helpful Report

Posted 10 months ago

“Clayton's delivered in the time slot given. John and partner introduced themselves on arrival, very polite and friendly men. John took the packing off and fitted the sofa sleeves on. Then took the packing away for us. Thank you both.”

Helpful Report

Posted 10 months ago

“We had excellent service today by Glynis when choosing a new sofa; she helped us with colours and fabrics. In addition, we were also given very good recommendations for shades of carpets to compliment the sofas. Cannot recommend the team at Clayton’s highly enough.”

Helpful Report

Posted 10 months ago

“An outstanding and faultless service which started when I walked into the store and continued right up until the delivery was completed. Ian helped us in store and gave us sound advice and clearly knew what he was talking about and without any of the usual sales pressure I have had in other stores, he gave us the time to decide on what we wanted and made sure we were happy with our purchase. The delivery time was without any delay and the bed was delivered and built without any hassle. Will I use Clayton’s again? Absolutely, and I have already recommended them to others.”

Helpful Report

Posted 10 months ago

“Great service and a lovely atmosphere. Ian was very helpful with our order, a special size was needed, he called the company to see if it was possible to make the item and also asked for the price difference. Great service all around I would not hesitate in recommending this company to anyone. Thankyou to all who made our visit stress free”

Helpful Report

Posted 10 months ago

“We bought an electric recliner armchair earlier this year which just didn't feel right when it was delivered. Although there wasn't any faults with it they couldn't have been fairer in letting us change it and it's superb. On the strength of that we have just had a sofa and armchair delivered and it's also brilliant. Smooth and friendly transactions all round, thanks to Glynis for being patient with us and delivery men, Jake and Steve, for everything.”

Helpful Report

Posted 11 months ago

Claytons Carpets is rated 4.9 based on 1,594 reviews