Claytons Carpets Reviews

Name: Claytons Carpets
Address: Tritton Road (opp. NEXT), Dixon Street, Lincoln
Rating: 4.93

4.9 Rating 1,594 Reviews

99 %

of reviewers recommend Claytons Carpets

Company Reviews

Metrics

4.9

Based on 1,594 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01522 510210

Email:

sales@claytonscarpets.co.uk

Location:

Tritton Road (opp. NEXT), Dixon Street
Lincoln
LN6 7BN

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service all the way through, from salesman to delivery. All packaging removed, carpets protected and bed assembled. We like using Claytons as they are a local firm that have a great reputation”

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Posted 4 years ago

“Very nice team - both friendly and efficient. Laid protection covers to protect carpets. Prompt delivery was appreciated”

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Posted 4 years ago

“Speedy production and delivery. Best price we found. Amazing service in store. Delivery drivers were helpful, polite, and friendly. Couldn't ask for better service.”

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Posted 4 years ago

“Really good experience buying my new bed, no pressure and lots of choice. Ian was good to deal with and your delivery guys Jake & Steve assembled my bed and took away all of the rubbish. Top service as always, thank you Clayton’s :-)”

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Posted 4 years ago

“We had a LaZy Boy suite for 6 months.One side of the settee is rouching up very badly and padding feels much thinner than other side. Other side is fine. The chair is fine and has no puckering. I am 55kgs so only tiny and have never sat on any of the suite without throws. Claytons got Homeserve out and went by their findings that nothing is wrong and its wear and tear. We have no pets, no children and only the 2 of us has ever sat on the suite. Is a £2,000 suite only supposed to last 6 months? Very disappointed with after sales”

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Posted 4 years ago

We are disappointed that you have given us 1 Star as we aim for 5 Stars every time. La Z Boy have rejected your warranty claim on the basis of your product being free of manufacturing defects. We want you, as with all our customers, to be satisfied with your purchase and our service. The repeated flexing of the footrest on your recliner will cause the fabric on your seat to ripple slightly, this will have no effect upon the life expectancy of your furniture at all. It is our aim as a local family company to give great service and so whilst La Z Boy will not help on this occasion, we are happy to arrange to have our own upholsterer re-tension your seat if this will return your enjoyment of your furniture and restore your faith in us. We will contact you shortly.

Posted 4 years ago

“Good job all round”

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Posted 4 years ago

“Claytons have done virtually all our carpets over the 40 years we have lived here. Salesmen always very helpful. Fitters worked extremely hard, very polite and worked tidily . House left with all furniture put back”

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Posted 4 years ago

“The fitters arrived at the stated time, polite and friendly. Did a super job of fitting both carpets and even helped move a bed back into one of the rooms. Overall very happy with the job!”

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Posted 4 years ago

“Very Pleasant and efficient service in sales, delivery and fitting and information about the delivery dates. Nothing to much trouble. Will recommend the company to other people”

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Posted 4 years ago

“All good, friendly local service with lovely staff. Would recommend and use again”

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Posted 4 years ago

“Very Polite, careful where they put the furniture”

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Posted 4 years ago

“Nigel went the extra mile to ensure the carpet we were looking for matched our requirements. He was a real pleasure to do business with.”

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Posted 4 years ago

“Lovely cheerful guys. Put carpet down so they didn't make the new carpet. Thank you”

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Posted 4 years ago

“In-store assistance was very good and knowledgeable about our choice of sofa and materials and coatings. Friendly and efficient delivery teams, who took care in moving the sofa and assembling for us”

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Posted 4 years ago

“Very helpful, polite and prompt service”

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Posted 4 years ago

“Good on price, friendly and knowledgeable. Delivery Jake and Steve were friendly and helpful. Paul from FPC was pleasant and very efficient. Completed the fitting with no problems”

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Posted 4 years ago

“Good service In store and quick delivery and fitting. the lad who fitted the carpet has done a great job”

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Posted 4 years ago

“We have found over the past few years on all our purchases Claytons staff are polite, helpful and professional. The delivery staff are the same. We wouldn't hesitate to recommend Claytons for their services. Thank you”

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Posted 4 years ago

“Lovely friendly staff, lots of advice and help. Delivery staff excellent”

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Posted 4 years ago

“Excellent service and fitting, delivered as stated, good friendly service, definitely come to Claytons again”

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Posted 4 years ago

Claytons Carpets is rated 4.9 based on 1,594 reviews