Claytons Carpets Reviews

Name: Claytons Carpets
Address: Tritton Road (opp. NEXT), Dixon Street, Lincoln
Rating: 4.93

4.9 Rating 1,594 Reviews

99 %

of reviewers recommend Claytons Carpets

Company Reviews

Metrics

4.9

Based on 1,594 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01522 510210

Email:

sales@claytonscarpets.co.uk

Location:

Tritton Road (opp. NEXT), Dixon Street
Lincoln
LN6 7BN

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks to the team at Claytons. Our new carpet although delayed by cov-d is now insitu and looks great. Thanks to the fitting team for helping us move back the lounge suite could not have done that without you.”

Helpful Report

Posted 3 years ago

“We shopped around for the Malvern leather G plan 3 seater sofa, chairs and footstall and Claytons were by far the cheapest. I was concerned that the distance might be a problem but after a quick phone call I was reassured that delivery would not be an issue I was even more impressed because Tom called me back to explain that if I waited another few days to order, the footstall would be free as G Plan were having a special promotion. The suite arrived a couple of days ago and we couldn't be more pleased. It was so well packaged and in perfect condition. It was even better than I remembered! We would definitely use Claytons again and will be recommending them to our family and friends. Well done on providing such a fantastic personal service at a great price.”

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Posted 3 years ago

“Thank you so much Glynis! Over the past couple of weeks Glynis kindly spoke with me on the phone explaining the different colours of fabrics available on the sofas and chairs I had chosen. She kindly took photos of the fabrics in different lights and even got down on the show room floor to take pictures of the sofa legs! In addition she was able to facetime me and take me round the store- showing me the different pieces and colours and sizes so I could truly see them and imagine them in my home- this was invaluable! Nothing was too much trouble for Glynis and her customer service has been outstanding and I would highly recommend speaking with Glynis when you are next looking for a furniture update! MANY thanks again!”

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Posted 3 years ago

“I have just ordered a beautiful settee from the lovely Glynis. Glynis guided me through the showroom via FaceTime, showed me colours and styles available and helped me through the whole process. She showed me cushions and colours in various different lights and even sat on the settee for me so I could see if it would be big enough for me to lounge on with my feet up! I was nervous about ordering something online without physically seeing but Glynis made the decision stress free and if anything I preferred being sat at home in the comfort of my own home with a cup of coffee being shown the various options. AND.... I got the settee for an amazing price as they currently have a lockdown special on whilst the store is closed....what more could anyone want! Thank you so much Claytons and an even bigger thank you to Glynis. Super excited now!”

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Posted 3 years ago

“Seamless from start to finish. Advice and support in store was brilliant. Delivery was 5 star - friendly, advise, tidy and on time. Thank you very much”

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Posted 3 years ago

“Excellent service. Cleaned up as well”

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Posted 3 years ago

“Excellent service from originally Tom the Sales man through to two excellent delivery drivers. Will recommend this company to anyone. Thank you.”

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Posted 3 years ago

“We visited the store to purchase our 3 piece suite. Excellent customer service and help/advice. Delivery was prompt and on the date given in store. Once again excellent and friendly service. thank you”

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Posted 3 years ago

“Great service from ordering to delivery. Very happy with out new sofas”

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Posted 3 years ago

“Jake and Steve assembled the bed and bedside tables today. they did and excellent job, very polite, took care of our carpets by laying down coverings from the front door all the way up to and including the new bedroom, which we recently purchased from Claytons. They took all the packaging away which we really appreciate”

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Posted 3 years ago

“Jake introduced himself at the door. Perfect from start to finish. Moved my old suite into garage. Assembled new sofa and chair & explained how to use and clean, would recommend these guys to anyone”

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Posted 3 years ago

“Lots of help when we went in store. We made several trips but no pressure at all. Lots of advice and happy to answer questions. Delivery men very friendly and put sheets down on carpets on a rainy day. Would recommend !!!!”

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Posted 3 years ago

“Great service from ordering through to delivery. Would definitely use again”

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Posted 3 years ago

“We're very happy with the whole experience. From the moment we walked into the shop, to the delivery which was done tidily and in a friendly manner.”

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Posted 3 years ago

“Sound job. Good service”

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Posted 3 years ago

“Great service - quick and very friendly”

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Posted 3 years ago

“Really happy with the service over the phone. The delivery guys were great and very helpful”

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Posted 3 years ago

“Excellent, friendly staff, very good”

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Posted 3 years ago

“Great customer service from John. All questions answered very easy and clear order process over the phone. Would 100% recommend Claytons to anyone”

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Posted 3 years ago

“Brilliant salesman - not pushy at all. Communication good throughout. Delivery guys were brilliant even in these hard times, very friendly and professional. Thanks”

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Posted 3 years ago

Claytons Carpets is rated 4.9 based on 1,594 reviews