Login
Start Free Trial Are you a business?? Click Here

Claytons Carpets Reviews

4.9 Rating 1,594 Reviews
99 %
of reviewers recommend Claytons Carpets
4.9
Based on 1,594 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Claytons Carpets Reviews
Visit Website

Phone:

01522 510210

Email:

sales@claytonscarpets.co.uk

Location:

Tritton Road (opp. NEXT), Dixon Street
Lincoln
LN6 7BN

Write Your review

Anonymous
Anonymous  // 01/01/2019
The delivery guys were really helpful and patient with dogs and kids. Great service
Helpful Report
Posted 2 years ago
Great service, would recommend to people
Helpful Report
Posted 2 years ago
Jake introduced himself at my front door. They were very organised and put dust sheets down. They kindly moved my old sofa into the conservatory and put cups on the feet. Nothing was too much trouble! They definitely went the extra mile. Excellent!
Helpful Report
Posted 2 years ago
Excellent service - Great delivery and set up service. Many thanks
Helpful Report
Posted 2 years ago
Brilliant, friendly and polite delivery team
Helpful Report
Posted 2 years ago
We have been very happy with the service we have received from ordering to delivery. The staff have all been very friendly and extremely helpful. Thank you!
Helpful Report
Posted 2 years ago
Excellent service and very professional delivery
Helpful Report
Posted 2 years ago
All good. The delivery drivers were very friendly and helpful. They delivered the items in a fast and efficient manner.
Helpful Report
Posted 2 years ago
Really helpful instore and not pushy. Great delivery guys too, would highly recommend!
Helpful Report
Posted 2 years ago
Delivered on time. Brilliant and efficient unpacking of the goods Liked the carpet protection Would recommend
Helpful Report
Posted 2 years ago
Long wait for delivery aside (18 weeks) very happy with the service!
Helpful Report
Posted 2 years ago
My husband and I had the pleasure to be served today by Glynis Clipson, who we found to be very polite, friendly and helpful, she took the time to answer all our question In detail and made the experience of shopping in Clayton’s a pleasure. How refreshing to not be followed around the store and then be given the hard sell. We have shoped at Clayton’s before and will certainly continue to do so in the future. Highly recommend this store.
Helpful Report
Posted 2 years ago
We came to the showroom to try out lift and recline armchairs. Glynis was very helpful and had good product knowledge. We ordered two Celebrity brand armchairs, lift and recline in our sizes and paid our deposit. We were told the chairs were ready for delivery a few weeks later (since they are not stocked but made to your order/ colour/ fabric etc) We then paid the remaining amount with good communication from Jane in Claytons accounts. The delivery men were very good (large very polite lads) and unpacked and brought in the two chairs, then assembled the backs to them. They plugged them in and demonstrated all the chair functions. One accessory item was missing, but the delivery chaps got on the phone and it was sent by next day delivery. Very good service, chairs very comfortable, excellent!
Helpful Report
Posted 2 years ago
Great service, no fuss. Delivered on time
Helpful Report
Posted 2 years ago
Arrived on time. The drivers were very pleasant and explained everything to us
Helpful Report
Posted 2 years ago
We recently took delivery of carpets and furniture from Clayton’s Carpets and were really pleased with the service from both the shop staff (Phil and Glynis) and the carpet fitters and delivery men. Everyone was very polite and explained the options and questions. We shopped around for prices before placing our orders and have been really pleased that we have a local shop that you can visit and talk to people. Highly recommended.
Helpful Report
Posted 2 years ago
I would like to compliment the help that Glynis gave us in helping us through the selection process for a 3 piece suite. She was helpful, patient and on hand when wanted without being pushy or intrusive. We were in the shop for 2 hours before making the selection of the ideal suite. The final choice was made, deposit paid and my friend was so happy. All on Friday 13th May. There is vast selection of suites for all tastes and an indecisive friend lead to a 2 hour shop.
Helpful Report
Posted 2 years ago
The service in store was excellent. The delivery drivers were very nice and polite. Love my new sofa. Thank you!
Helpful Report
Posted 2 years ago
Really pleased with the service whilst buying and the delivery also. The delivery drivers really took care of the product whilst getting it up the stairs into my flat. Perfect instructions too.
Helpful Report
Posted 2 years ago
Excellent service from ordering to delivery. The staff were extremely helpful during the installation in our house
Helpful Report
Posted 2 years ago
Claytons Carpets is rated 4.9 based on 1,594 reviews