Claytons Carpets Reviews

Name: Claytons Carpets
Address: Tritton Road (opp. NEXT), Dixon Street, Lincoln
Rating: 4.93

4.9 Rating 1,634 Reviews

99 %

of reviewers recommend Claytons Carpets

Company Reviews

Metrics

4.9

Based on 1,634 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01522 510210

Email:

sales@claytonscarpets.co.uk

Location:

Tritton Road (opp. NEXT), Dixon Street
Lincoln
LN6 7BN

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am really satisfied with the service from all departments. The carpet fitters and the delivery men for the suite, which was difficult to get in, was excellent”

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Posted 5 years ago

“Delivery on time, men helpful and careful. Product as ordered”

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Posted 5 years ago

“Had a lot of problems with delivery. 7 Months is excessive. Then to find parts missing, with lots of excuses. However we are pleased with the end result at last!!! Delivery and fitting excellent!”

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Posted 5 years ago

“Professional and humoured delivery and installation. Excellent job. Thank you”

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Posted 5 years ago

“Very good products but the service was very unpleasant! I visit the shop today to get floor prices for my new house and the gentlemen who was assisted me almost told me that what I like was too expensive. I was very disappointed with how unprofessional he was when they have such a good name in town!”

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Posted 5 years ago

Artemis, we are disappointed with your Review. It is our policy to always try and save customers money where there are most cost effective options, this is why we buy bulk and hold such huge stocks, so that we can pass on the savings. We would always sell you, your chosen range if that is what you desire, but would also offer alternatives so that you can make an informed decision. Please feel free to call back in and we will do our best to help you, and give you Five Star Service.

Posted 5 years ago

“Really please with our new carpet. Helpful staff in store and friendly and efficient fitters.”

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Posted 5 years ago

“Excellent service from ordering to fitting”

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Posted 5 years ago

“Excellent service and brilliant that somebody comes out to double check measurements. Everyone was very professional and friendly. Would definitely use again”

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Posted 5 years ago

“Easy to order, fast delivery, friendly delivery people. Covered the carpets to avoid getting dirty. Much appreciated. Thank you”

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Posted 5 years ago

“Very pleased with the service! really quick delivery Thanks”

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Posted 5 years ago

“Great service on delivery”

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Posted 5 years ago

“Excellent service from purchase to delivery - Friendly and professional staff”

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Posted 5 years ago

“Very good in store service. Good Prices. Delivery on time. Friendly Staff”

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Posted 5 years ago

“Claytons carpets were very helpful in ordering all the many Brintons samples that we wanted & when it came to installation they were very efficient.We would have no hesitation in recommending them.”

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Posted 5 years ago

“Excellent carpet and usual service from Claytons. Will use again. Fitters 1st class, just a shame they do not take some off door when required instead of being left with a door that doesn't shut due to new carpet being thicker than old.”

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Posted 5 years ago

“Local company, we have used Claytons on and off for over 40 years and have found the staff to be always helpful with promises always kept. Good value for money”

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Posted 5 years ago

“As ever, excellent service throughout the whole experience, from the showroom to exchange of our Gplan Chloe. The delivery staff Jake and Steve were most pleasant and helpful. Furthermore, Jake tested the new sofa and cushions agreeing its much firmer. Marvellous”

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Posted 5 years ago

“The service we have experienced from your company is brilliant from store to delivery to fitting & floor laying. We have purchased furniture to rugs and flooring. The staff are very pleasant and exceedingly helpful. The products you sell are very competitive & packaging is taken away. Well done to everyone involved. 5 Stars are easily given.”

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Posted 5 years ago

“Excellent service. Jake and Steve very friendly and helpful. Nothing too much trouble - explained everything too us.”

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Posted 5 years ago

“Carpets were protected, furniture was positioned where we wanted and all the packaging removed. Thank you very much.”

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Posted 5 years ago

Claytons Carpets is rated 4.9 based on 1,634 reviews