Claytons Carpets Reviews

Name: Claytons Carpets
Address: Tritton Road (opp. NEXT), Dixon Street, Lincoln
Rating: 4.93

4.9 Rating 1,635 Reviews

99 %

of reviewers recommend Claytons Carpets

Company Reviews

Metrics

4.9

Based on 1,635 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01522 510210

Email:

sales@claytonscarpets.co.uk

Location:

Tritton Road (opp. NEXT), Dixon Street
Lincoln
LN6 7BN

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff are polite and friendly. All round excellent service from home ordering to delivery.”

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Posted 6 years ago

“Excellent reliable service. On delivery a small fault was spotted by the delivery team who said they would report it We had a phone call within the hour to apologise and had already contacted a contractor to rectify the fault. You can't ask for more than that for service.”

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Posted 6 years ago

“Good customer service. Well fitted carpet. No hassle”

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Posted 6 years ago

“Yet another satisfied customer as just had bedroom carpet fitted etc, all grand job again. Started with viewing for choice couple of days earlier, choice made, Neil provided excellent service, not pushy, just very efficient and helpful. Fitters arrived as arranged, in fact courtesy call from them saying could arrive earlier if that was convenient, so duly obliged. Have already planned visit for lounge carpet choice very soon. Thank you for your service , first class business and staff.”

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Posted 6 years ago

“Customer service has been brilliant each time I have visited the shop... and the carpet fitters were really lovely too... would definitely recommend them. I have made 3 purchases in the space of 6 months and have not been disappointed. They always go the extra mile with their service.”

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Posted 6 years ago

“Very friendly and knowledgable people. Let us browse at our own pace whilst still being available for questions. Even the delivery staff were thoughtful and considerate when setting everything up.”

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Posted 6 years ago

“Excellent service again. Only ordered on Sunday I asked if possible to fit it on Tuesday they said yes. Fitters rang to say on way as reguested. Great job done. Thank you”

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Posted 6 years ago

“We ordered a headboard, it arrived in just over a week as promised. Excellent service from helpful, (not pushy!), salesman and from the two cheerful delivery men who fitted it into place.”

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Posted 6 years ago

“Great service, really informative and helpful”

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Posted 6 years ago

“Excellent service as always - had carpets from them over the last 30 years. Always polite, help when you can't move everything and clear up after themselves. With claytons you are looked after from the minute you enter their showroom.”

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Posted 6 years ago

“Very quick and gave us a Saturday booking for the following week to have carpet laid”

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Posted 6 years ago

“Very impressed with service. Plan to use again in future.”

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Posted 6 years ago

“The staff listen to you and understand your needs. Always friendly, efficient and never pushy. Always my first port of call.”

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Posted 6 years ago

“Everything worked out OK in the end and I am pleased with the end result. Communication was not always perfect and this resulted in a couple of wasted journeys.”

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Posted 6 years ago

“The service was amazing from start to finish! The staff in store could not have been more helpful. As for the 2 delivery drivers that came I can not express how pleasant and willing to help they were. I really do believe that it is down to those two guys that I am leaving such a good review and also will be coming back in future for any furniture needed or carpets. You guys would get 10 stars if possible! Thankyou soo much for making the transition Into our new house so smooth and constantly going beyond to help your customers!”

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Posted 6 years ago

“Lovely carpet, knocked a little off the price. In stock and fitted for exactly when we wanted it.”

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Posted 6 years ago

“Great service in the shop. Excellent carpet fitters”

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Posted 6 years ago

“Carpet is really lovely thankyou ,really lovely to walk on and sit on , staff were really helpful and fitters were quick and really nice ,fantastic experience altogether would definitely recommend”

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Posted 6 years ago

“Friendly. Helpful. Cheerful. No pushy sales. Plenty of choice in all depts”

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Posted 6 years ago

“Friendly, helpful and polite staff. Flexible and professional. Always deliver a quality service.”

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Posted 6 years ago

Claytons Carpets is rated 4.9 based on 1,635 reviews