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Claytons Carpets Reviews

4.9 Rating 1,593 Reviews
99 %
of reviewers recommend Claytons Carpets
4.9
Based on 1,593 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Claytons Carpets Reviews
Visit Website

Phone:

01522 510210

Email:

sales@claytonscarpets.co.uk

Location:

Tritton Road (opp. NEXT), Dixon Street
Lincoln
LN6 7BN

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Anonymous
Anonymous  // 01/01/2019
Friendly Staff. Everything went as planned, would use again
Helpful Report
Posted 5 months ago
Have used Claytons in the past and always found them very helpful from the sales assistant to the delivery men.Always are first choice
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Posted 5 months ago
Very satisfied with the service we were provided. Would recommend to anyone
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Posted 5 months ago
Buying experience was pain-free with helpful, good humoured guidence that led us through the myriad of choices. Ordering was simple and the delivery forecast was accurate. Delivery was efficiently achieved by a cheerful and careful team who could not have been more helpful. All in all a job well done and excellent result
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Posted 5 months ago
When we visited the store they were very helpful, not at all pushy. We spent 2 hrs there before committing to purchase. Glynis was vey polite and with good customer relations. I have been a customer for many years. It is always my go to shop when purchasing for the home.
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Posted 5 months ago
Sales process was simple and pleasant Delivery team were excellent We are very happy with the service from start to finish
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Posted 5 months ago
From sales to delivery and fitting very professional - thank you
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Posted 5 months ago
Very good service. I will always recommend Claytons as for many years now they have been my first choice in Lincoln for carpets and sofas. Another perfect experience today. Great staff - Showroom staff, carpet fitters and delivery guys all polite and efficient. Thank you
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Posted 5 months ago
It has been an abolute pleasure, will be ordering another sofa shortly. Carpets, rugs and sofas, thoughout a great company with really nice people
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Posted 5 months ago
Your sales staff were polite, knowledgeable and helpful and your delivery guys on time and also polite and helpful. The wardrobe fitter was equally on time, polite, informative and helpful. All in all definitely a five star service
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Posted 5 months ago
We have received excellent service from your company. Jake and Steve were really heldful on the delivery and they respected the property and took great care unpacking and putting the furniture together. Thank you
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Posted 6 months ago
Very efficient and pleasant
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Posted 6 months ago
Excellent help in the store from John Reid First class delivery from Jake and Steve Very good furniture, just what we needed Overall and excellent experience
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Posted 6 months ago
Very efficient service. The staff are reliable and curteous. I am very pleased with my carpet and bed
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Posted 6 months ago
Excellent service, the delivery team are superb and Glynis is outstanding.
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Posted 6 months ago
Brilliant service
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Posted 6 months ago
No issues whatsoever, very friendly and helpful. Even fitted the floor protectors for my laminate floor
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Posted 6 months ago
We are slowly getting a bit more choosy as we enter our autumn years. If we don't like the company or people then whatever the price we are restrained. Claytons from the outset, particularly Glynis, were professional but cosy (my wife prefers "reassuring") and when they were also the best price...well.... we were in Utopia....which apparently is close to Lincoln! The delivery guys too were great...could not do enough for us although we did pay for the premium delivery service...trust us it's worth it. There was a little mark on one of our chairs but within the week a technician was out and resolved the issue perfectly. So as you can see we experienced the complete saga of major furniture ordering. Claytons seemingly want to make you happy...and in our case they did. Well done Claytons and particularly Glynis, the delivery guys and the technician.
Helpful Report
Posted 7 months ago
Ian is extremely knowledgeable and there was no “hard sell”. Allowed us time to make our own decisions within our own time. In fact this is the 3rd bed that we have had the assistance and knowledge from Ian. Purchased from Clayton’s before and will do again when we need to.
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Posted 7 months ago
Recently purchased 2 x double mattresses and 2x 2 seater sofa's. Excellent service, good communication and delivery. A company we have used many times and will continue to do so.
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Posted 7 months ago
Claytons Carpets is rated 4.9 based on 1,593 reviews