Claytons Carpets Reviews

Name: Claytons Carpets
Address: Tritton Road (opp. NEXT), Dixon Street, Lincoln
Rating: 4.93

4.9 Rating 1,654 Reviews

99 %

of reviewers recommend Claytons Carpets

Company Reviews

Metrics

4.9

Based on 1,654 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01522 510210

Email:

sales@claytonscarpets.co.uk

Location:

Tritton Road (opp. NEXT), Dixon Street
Lincoln
LN6 7BN

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous service when purchasing beds on two separate occasions for elderly parents by sales person sales and delivery and installation workers. Excellent place for older person to receive a person centred service”

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Posted 8 months ago

“Both delivery drivers, Jake and Steve were very polite, quick and efficient. we couldn't ask for anything more. Very happy customers, thank you.”

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Posted 8 months ago

“Excellent sales process and delivery service”

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Posted 8 months ago

“Fantastic buying experience from start to finish. Lovely friendly staff who are very helpful and informative. I always recommend Claytons”

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Posted 8 months ago

“Very impressed with the service thoughout after choosing Claytons to purchase new lounge and bedroom furniture. All delivery dates were on time and delivery was smooth by the 2 men who arrived with our purchases. The following day the fitter arrived as promised to assemble the large wardrobe. We have already recommended to freinds that a visit to Claytons is worth travelling the 50 miles to the store”

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Posted 8 months ago

“The deliver drivers could not be more helpful, they should get a pay rise! great job”

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Posted 8 months ago

“Jake and Steve were excellent. Friendly and so helpful, nothing was to much trouble. Brilliant customer service. Thank you”

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Posted 8 months ago

“Very helpful, could not fault the installation A+”

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Posted 8 months ago

“Excellent service from start to finish. Thank you!”

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Posted 9 months ago

“Excellent customer service in store and on delivery”

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Posted 9 months ago

“The delivery gentleman were very helpful and professional. They needed to complete a tricky manouvre to bring the sofa in. All done in a polite and friendly manner. Thank you very much”

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Posted 9 months ago

“Jake and Steve took great care insuring that they didn't damage the walls and ensured my floors were kept clean. They were very friendly and considerate”

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Posted 9 months ago

“Excellent customer service from Glynis. Steve and jake delivered the new chair and sofa and were very knowledgeable and gave advise regarding guarantees and aftersales.”

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Posted 9 months ago

“Delivery was on time and the delivery men were friendly and helpful. Great Stuff”

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Posted 9 months ago

“First class service from ordering in store to delivery and fitting. We have used Claytons in the past and will do so again. No hesitation in reccommending them to other people. Good old fashioned service. Thank you”

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Posted 9 months ago

“Visited Clayton's, on a recommendation from a friend as we were looking for a chair. The range was excellent with all the names you would expect in an English furniture shop. However we couldn't find quite what we wanted, then we met Glynis, who took the time to explain the various options available in the rise and recline range. We never purchase on impulse, but after Glynis revealed the price we made an immediate purchase, as we had already looked at several which were much more expensive. The lead time was remarkably quick, and delivered by Jake to the exact spot we wanted. My husband is delighted with his chair, and overall it was a very satisfying process. I recommend this retailer highly for making this purchase simple and quick. Will be visiting again in future. 5 star.”

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Posted 9 months ago

“Very impressed with the service in the shop. Everything was explained to us and we weren't rushed into a decision. The delivery men were very polite and careful with installation”

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Posted 9 months ago

“Excellent all round -in shop advice and delivery”

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Posted 9 months ago

“Brilliant Service”

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Posted 9 months ago

“We spent many hours there today trying to decide on the suite, the material to cover it and the carpet to go with both. Glynis and Mike were absolutely brilliant bringing not only different carpet samples, but also large pieces they had in store to get a better perspective of the combination. Nothing was too much trouble. You can tell that for Glynis it’s not just a job but a vocation by her dedication and attention to detail. We both exceedingly pleased with the service.”

Helpful Report

Posted 9 months ago

Claytons Carpets is rated 4.9 based on 1,654 reviews