Claytons Carpets Reviews

Name: Claytons Carpets
Address: Tritton Road (opp. NEXT), Dixon Street, Lincoln
Rating: 4.93

4.9 Rating 1,594 Reviews

99 %

of reviewers recommend Claytons Carpets

Company Reviews

Metrics

4.9

Based on 1,594 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01522 510210

Email:

sales@claytonscarpets.co.uk

Location:

Tritton Road (opp. NEXT), Dixon Street
Lincoln
LN6 7BN

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From the initial order process and contact with the sales staff on the phone for advice and help with measurements etc the service has been excellent. Delivered today by Claytons delivery staff. Very efficient, friendly and excellent demonstration of the sofa bed mechanism - superb service. Thank you Claytons”

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Posted 3 years ago

“First class service, Thank You!”

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Posted 3 years ago

“Excellent service, couldn't be more helpful”

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Posted 3 years ago

“Further to my negative one star review I’d like to update to say my flooring issues have been rectified, Mark & Matt have resolved everything & I’m very happy. Thanks guys”

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Posted 3 years ago

“Excellent service from order to delivery. Taking care to ensure the chair would fit. Excellent delivery service. Would wholeheartedly recommend Claytons”

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Posted 3 years ago

“We are absolutely delighted with the suite purchased from Claytons and cannot praise them highly enough for the wonderful service they provided. Nothing was to much trouble, they were a pleasure to deal with. We had fabric samples sent by G-Plan but the one we picked was not on the Claytons website, so I phoned and asked if was available, in no time at all I got a reply saying they could get it and would add it to the options. They quoted 12-14 weeks delivery and phoned me after 13 to say the suite was ready for delivery, perfect timing. Having paid the balance they contacted the delivery company and asked them to deliver, I was told it was coming on the following Thursday which did not work for me as I work in Retail so get Fridays and Sundays off so I contacted the delivery people and explained that I could take delivery on any Friday that suited them. The reply came back "we don't deliver to Essex on Fridays" so I rang them and asked what they could suggest to solve the problem, Nothing was the answer. I then rang Claytons. I got an e-mail the next day to arrange delivery on the following Friday. Well done everyone at Claytons for a truly fantastic shopping experience. I will be telling anyone and everyone about how good you are, Thank you. Mr Peter Pettitt.”

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Posted 3 years ago

“We ordered online and found everything very straightforward. The only problem I had was when I telephoned the store. It took a long time to get through. Store and delivery staff were very professional and polite, really efficient”

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Posted 3 years ago

“Extremely good service”

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Posted 3 years ago

“Extremely efficient, polite and hard working, thanks”

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Posted 3 years ago

“Great communication & service, was expecting an 8-10 week delivery but came in 2 weeks so very impressed. Delivered and built in house, very friendly and professional.”

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Posted 3 years ago

“Excellent service - lovely gentlemen - Thank you very much”

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Posted 3 years ago

“Absolutely fantastic from start to finish. Due to Covid had to order by phone but was given video tour of the wardrobes we wanted. Delivery was excellent as was the fitting service! would recommend without hesitation! Thank you!”

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Posted 3 years ago

“Right on time, friendly, helpful people. Took away the packaging and built everything up. Nothing was too much trouble, very efficient.”

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Posted 3 years ago

“100% happy with everything. Very friendly and professional as always”

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Posted 3 years ago

“Efficient service. Friendly staff, will refer to friends - great experience”

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Posted 3 years ago

“Claytons delivered excellent service. Jake and Steve took such care in delivering our sofas and chairs, excellent! Thank You”

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Posted 3 years ago

“Very good efficient service from Glynis in sales to Jake and Steve delivering and assembly with advice on how to maintain. Great company to deal with.”

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Posted 3 years ago

“Very good service”

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Posted 3 years ago

“Quick friendly service, love our new sofa.”

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Posted 3 years ago

“Helpful friendly staff in the shop and cheerful delivery men. This was the first shop we went to and the nicest sofa we saw all day.”

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Posted 3 years ago

Claytons Carpets is rated 4.9 based on 1,594 reviews