Claytons Carpets Reviews

Name: Claytons Carpets
Address: Tritton Road (opp. NEXT), Dixon Street, Lincoln
Rating: 4.93

4.9 Rating 1,594 Reviews

99 %

of reviewers recommend Claytons Carpets

Company Reviews

Metrics

4.9

Based on 1,594 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01522 510210

Email:

sales@claytonscarpets.co.uk

Location:

Tritton Road (opp. NEXT), Dixon Street
Lincoln
LN6 7BN

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“In store - Helpful and gave sound advice Carpets - Very pleasant fitters - clean and tidy Furniture - Very polite and clean. They laid covers to protect the new carpet and were very careful not to knock walls”

Helpful Report

Posted 1 year ago

“All good! Thanks”

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Posted 1 year ago

“First class service from Ian in the bed department, clearly, he knows that choosing beds, bases and headboards is not a five-minute job and has the understanding to be around for questions but not to pester the customer. His input and advice was very much appreciated by us and we're very pleased with the purchases we made. The delivery went smoothly, despite the van breaking down and causing the delivery men a problem before they got to us, they were still very polite and helpful. Well done Claytons on the quality of your staff. Mr & Mrs C”

Helpful Report

Posted 1 year ago

“The Claytons staff were so helpful, the in store staff were very patient when Mother changed her mind about her original carpet colour choice. The fitters were amazing, moving furniture, preparing the surface for the new carpet, they worked quickly and efficiently. First class service, thank you Claytons”

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Posted 2 years ago

“Friendly, helpful and utterly professional service from the moment we walked up the stairs. Ian welcomed us warmly, and he totally exceeded our expectations. Nothing was too much trouble and it was a fabulous deal to boot. Thanks so much. My daughter will be over the moon!”

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Posted 2 years ago

“Hello You supplied our stressless furniture this week. Delivery period and delivery day/time as promised From placing the order to receipt of the goods we have received excellent service. Thanks Clayton’s. Andrew”

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Posted 2 years ago

“What lovely chaps!! very helpful and efficient. The furniture was assembled very quickly and all rubbish and packaging removed. Great service !!!!!! Thank you very much”

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Posted 2 years ago

“Great service from going into the shop to the delivery of the furniture 5 star service!”

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Posted 2 years ago

“From start to finish this has been a very successful experience. The staff in-store were very helpful and knowledgeable about the wardrobe units. The delivery men were courteous and friendly and the fitter explained everything clearly and asked us questions to clarify the positioning of each unit. A whole team of lovely people!”

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Posted 2 years ago

“Good service. Long wait for the sofa but a good delivery at the end”

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Posted 2 years ago

“Great showroom with really friendly staff. I had my carpets replaced after many years. I feel the underlay is very poor and seems lumpy and dips. I kept some of my old rubber underlay which we have fitted ourselves in the stair cupboard and the carpet is much better on that. I assumed a 9mm underlay would be of the same standard as I’d previously had. As I’ve had all of the stairs and upstairs done there’s little I can do to address this now. So I would say please check you’re happy with the underlay you are quoted for. I’d have been willing to pay more to get a better feel to the carpet. Sadly I feel quite disappointed plus the creaking of my floors is now awful. Didn’t have creaks before installation and they drive me bonkers. Clayton’s do not ring and ask if you’re happy but if you have an issue they will try to resolve it. Can’t see how I can resolve this though as no way can I remove all the furniture again for refitting. Live and learn 😫”

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Posted 2 years ago

“We found the delivery and fitting very good. All three men were friendly, polite and helpful. The goods arrived within the time slot and the fitter arrived within minutes of delivery. On today's experience we would recommend Claytons to other people”

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Posted 2 years ago

“Quick excellent service. Very friendly and professional”

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Posted 2 years ago

“Excellent service from the first visit to the store down to the delivery of the sofas.”

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Posted 2 years ago

“Friendly helpful fitters who did a fantastic job, would highly recommend them. This was our first purchase from Claytons but we will definitely be buying again from there. The sales department were very knowledgeable.”

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Posted 2 years ago

“Great service and friendly drivers, Thanks”

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Posted 2 years ago

“All went very well with our order. The two delivery men are pleasant, polite and clean workers, taking great care to cover our new carpets with clean sheets, the same with our delivery products. The fitter as always is meticulous in his work, extremely trustworthy and a very nice person in general”

Helpful Report

Posted 2 years ago

“Practical support from the assistant when we were choosing sofas. They arrived early and Claytons coordinated the delivery of the suite with the fitting of the carpet at short notice. Fitters of both the carpet and the sofas were professional, efficient and friendly. Thank You”

Helpful Report

Posted 2 years ago

“Jake and Steve made our delivery at the appointed time and their professionalism is a credit nt only to themselves but they are fantastic ambassadors for the company. Well done guys and thank you so much.”

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Posted 2 years ago

“Excellent service. The staff members were very helpful and polite. The work done was to a high standard and on time”

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Posted 2 years ago

Claytons Carpets is rated 4.9 based on 1,594 reviews