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Claytons Carpets Reviews

4.9 Rating 1,635 Reviews
99 %
of reviewers recommend Claytons Carpets
4.9
Based on 1,635 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over A Month
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Claytons Carpets Reviews
Visit Website

Phone:

01522 510210

Email:

sales@claytonscarpets.co.uk

Location:

Tritton Road (opp. NEXT), Dixon Street
Lincoln
LN6 7BN

Write Your review

Anonymous
Anonymous  // 01/01/2019
Friendly helpful fitters who did a fantastic job, would highly recommend them. This was our first purchase from Claytons but we will definitely be buying again from there. The sales department were very knowledgeable.
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Posted 2 years ago
Great service and friendly drivers, Thanks
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Posted 2 years ago
All went very well with our order. The two delivery men are pleasant, polite and clean workers, taking great care to cover our new carpets with clean sheets, the same with our delivery products. The fitter as always is meticulous in his work, extremely trustworthy and a very nice person in general
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Posted 2 years ago
Practical support from the assistant when we were choosing sofas. They arrived early and Claytons coordinated the delivery of the suite with the fitting of the carpet at short notice. Fitters of both the carpet and the sofas were professional, efficient and friendly. Thank You
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Posted 2 years ago
Jake and Steve made our delivery at the appointed time and their professionalism is a credit nt only to themselves but they are fantastic ambassadors for the company. Well done guys and thank you so much.
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Posted 2 years ago
Excellent service. The staff members were very helpful and polite. The work done was to a high standard and on time
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Posted 2 years ago
Great customer service from a helpful, polite salesman. Excellent price for carpet and fitting. The carpet was fitted quickly and efficiently, all rubbish and carpet cut offs taken away with the room left tidily - just needed to be hoovered. I had originally paid to have the existing carpet lifted and disposed of, however I didn’t need this service and was very quickly refunded without quibble. I have used Clayton’s Carpets numerous times over the years and have never been disappointed with their service.
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Posted 2 years ago
Lovely friendly fellows, very helpful and a pleasure to meet.
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Posted 2 years ago
Excellent Service & Friendly Staff. Delivery was spot on with an excellent description
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Posted 2 years ago
Many thanks to Glynis for her help with our order, paperwork arrived this morning, there are 2 errors in the address, the correct postcode is DL12 0QG and we are in Teesdale not teeside, but that doesn't mater for the moment, but it will when delivery occurs. Thank you for the 5" distance info I can now look for a new hover which will go under the sofa's. Hopefully the 21 weeks will fly in as I can't wait to be snug as a bug on our new sofa's. Best regards and thanks Glynis, Violet F.
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Posted 2 years ago
Excellent service from store to fitting. No heavy sell just very good communication from the beginning Thank you
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Posted 2 years ago
Over the last year we have ordered beds and sofas. Our last purchase was 2 sofas, we ordered these through Glynis in the sofa department who spent quite a bit of time with us and advised us on the coordinating cushions. Glynis went out of her way was so helpf and extremely friendly through the purchase. Thank you Glynis you are a star and the sofas look fantastic 💕
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Posted 2 years ago
We made two visits to Claytons this week with the hope of purchasing a three-piece suite. The vast array on offer were inspected carefully and eventually a choice was made and purchased. Staff member Glynis Clipson provided helpful guidance. She was most knowledgeable and careful to tune into our thinking, so helping us in our selection. We loved the light and airy showroom and were given freedom to test all the items on display for their comfort. We recently purchased a new bathroom carpet from this firm and are happy that we chose them for the furniture for our sitting room.
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Posted 2 years ago
Thanks to Glynis yesterday with the Stressless chairs, very helpful and knowledgable with the range available. We are enjoying the chair we brought home and looking forward to delivery of the remainder. Thanks again.
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Posted 2 years ago
Excellent service from start to finish, plenty of choice and helpful advice from Glynis in choosing the right sofas for us. Delivered within the time stated. The two delivery men were also very pleasant. Would not hesitate to recommend Claytons for any furniture needs.
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Posted 2 years ago
Friendly helpful and knowledgeable staff - high quality furniture. Very pleased with transaction from sales room to home.
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Posted 2 years ago
Very good service. All members of staff who I spoke to were polite and efficient. Would recommend Claytons to friends
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Posted 2 years ago
Good communication from ordering the items to them being delivered. The order arrived at the stated time
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Posted 2 years ago
Very helpful, polite and professional
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Posted 2 years ago
Excellent service in store and with the delivery. All staff members were very friendly
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Posted 2 years ago
Claytons Carpets is rated 4.9 based on 1,635 reviews