Claudio Lugli Reviews

Name: Claudio Lugli
Address: UNIT 17, 400 NORTH CIRCULAR BUSINESS PARK, GREAT CENTRAL WAY, London, London Borough of Brent
Rating: 4.76

4.8 Rating 2,624 Reviews

94 %

of reviewers recommend Claudio Lugli

4.8

Based on 2,624 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Claudio Lugli 5 star review on 28th December 2024

Martin Ruck

Claudio Lugli 5 star review on 21st December 2024

Anonymous

Claudio Lugli 5 star review on 3rd December 2024

Rachel Page

Claudio Lugli 5 star review on 30th November 2024

Mick Hoole

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Greetings, I had actually planned to email you for the quality of the product I received that matches the one on your website. I appreciated the 'Care for your Claudio' card you included in the parcel. Kindest regards. A happy customer”

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Posted 1 year ago

“Very pleased with shirt. Fits nice and will order more from company. Didn’t take long to deliver. Great design you don’t see in the shops.”

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Posted 1 year ago

“The shirts are very good quality you just need to go a size bigger”

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Posted 1 year ago

“I came across this website via Google and took a chance on ordering a velvet jacket and so glad I did. The quality, design & fit are all perfect and whilst delivery is expensive you do receive your order the next day via courier. I will definitely buy from Claudio Lugli again.”

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Posted 1 year ago

“Quick delivery. Lovely shirts, good quality, unique designs. Very happy customer.”

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Posted 1 year ago

“Really pleased with the shirt, nice bright colours, great quality can't wait to wear it. I have five shirts now, people always comment on them.”

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Posted 1 year ago

“Excellent Styling and Fit. Love your clothes!”

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Posted 1 year ago

“The quality of the shirts are second to none The service was excellent 10 out of 10”

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Posted 1 year ago

“Present for my son end of February so I’m hoping he will love it.”

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Posted 1 year ago

“The shirt I ordered is made to a high standard. I love the quirkiness of the design.The parcel came much quicker than it said on the website which was also a bonus. Thanks”

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Posted 1 year ago

“Excellent service at all stages of the purchase and high quality beautiful shirts.”

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Posted 1 year ago

“Disappointing Customer Service 🙁 I’ve been buying Claudio Lugli shirts myself and have received many as birthday presents since 2015 when I saw the stand at Silverstone. Love the designs, quality and speed of delivery. What I love about the shirts is they always get commented on when I’m out and about. However, a recent order that I received in Jan 23 was the first one I’ve had an issue with. I always wash at 30 degrees as instructed and leave on a hangar to dry. On ironing and putting the shirt on I noticed that I’d either put a lot of weight on or the shirt had shrunk considerably, making it unwearable. I tried on another Lugli and I was pleased it wasn’t me it had shrunk. I reached out to customer services with a nice polite email saying how much I liked the product but I was disappointed. I was hoping for a positive response but I received a very impersonal reply ( apart from Hi Nick ) Basically it was a how to wash guide. I felt very disappointed at the attitude of the customer service department. As a business owner myself I know that response like that would annoy my customers. In the last 10 years I’ve had an issue with 1 other well known shirt manufacturer and the customer service was a world apart ! Like I said I love the brand and I’ve reordered again as I loved the shirt but unfortunately I only wore it once ! Hopefully it was a one off snd it doesn’t happen again. Regards Nick”

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Posted 1 year ago

“Love this quality brand, emailed a request and answered quick, very helpful and resulted in yet another shirt😂 also delivered following day. Thank you very much. Mike”

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Posted 1 year ago

“Super shirt as always! That’s eight I’ve bought now. Two as presents and six for me. Also had a marvellous suit for my daughters wedding. Give these guys a go you won’t be disappointed!”

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Posted 1 year ago

“First purchase Stunning shirt , great colour and all the little details make this stand out . The fabric feels lovely and it’s ironed like a dream - definitely recommend and will be ordering more .”

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Posted 1 year ago

“Gorgeous shirts, always swiftly dispatched and delivered. 10/10”

Claudio Lugli 5 star review on 5th February 2023

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Posted 1 year ago

“These shirts are little, individual, works of art. I don't know of anything comparable at any price.”

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Posted 1 year ago

“I’ve quite a few of your shirts now and always receive a lot of nice comments when I’m out. However I was very disappointed with the quality of one of my shirts that I purchased from yourselves. I have marks in the material”

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Posted 1 year ago

“Absolutely love this Jack, I am a size 12 but ordered a 14 to make sure”

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Posted 1 year ago

“Very good. Speedy delivery. Gorgeous shirt. Thank you”

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Posted 1 year ago

Claudio Lugli is rated 4.8 based on 2,624 reviews