Claudio Lugli Reviews

Name: Claudio Lugli
Address: UNIT 17, 400 NORTH CIRCULAR BUSINESS PARK, GREAT CENTRAL WAY, London, London Borough of Brent
Rating: 4.76

4.8 Rating 2,637 Reviews

94 %

of reviewers recommend Claudio Lugli

4.8

Based on 2,637 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Claudio Lugli 5 star review on 11th January 2025

137

Anonymous

Anonymous // 01/01/2019

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“Beautiful quality shirts. Just need the next size up as come a little smaller. Unfortunately the shirts I ordered were too small so had to be returned and you were out of stock of the next size. Look forward to seeing your new stock so my husband can re order.”

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Posted 6 years ago

“I put in an order for a Kate solid button up & a jacket. Jacket is great, quality and fit I love. However, I was sent the wrong shirt from what I had ordered. I immediately sent an email that they sent the wrong shirt, I had no response for 3 business days, I then proceeded to call and they said they would ship out and all I had to do was mail back the other shirt. The next day I received an email that they would not ship correct shirt until I sent back the other one, no issue for me, as long as they were willing to credit me shipping charges or send me a prepaid shipper. I wrote this in an email to them 2 days ago, I still have 0 response from company. It has been one week and the communication/customer service has been pretty abysmal. I am just looking for them to credit me or pre-pay to ship shirt back as it was their mistake but seems customer service is not number one here. Very very slow communication. I do have to say quality on these products is fantastic, but due to the customer service I had to leave this poor rating.”

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Posted 6 years ago

“Very pleased with my purchase”

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Posted 6 years ago

“Dear Sirs, I wrote You this e-mail last Saturday. Unfortunately I did not get any answer from You. Dear Sirs, I send You here in copy my last order. Details of Order WEB2009 Billing Address Josef Bauer Am Fuchssteig 6 Ebenhausen 82067 Germany 004981784197 Delivery Address Josef Bauer Am Fuchssteig 6 Ebenhausen 82067 Germany Order Status Order Placed Courier Payment Method Dispatched Order Dispatched - Your order has been successfully dispatched. 1 September 2018 European Delivery PaypalExpress 13:07, 3 September 2018 Product Quantity Unit Price Total CL7001 JERSEY SHIRT CLAUDIO LUGLI CL7001 JERSEY SHIRT Colour: Grey, Size: XXL 1 66,97 € 66,97 € CL1000 CLAUDIO LUGLI CL1000 Size: XXL, Colour: Blue 1 78,13 € 78,13 € CL1000 CLAUDIO LUGLI CL1000 Size: XXL, Colour: Grey 1 78,13 € 78,13 € CLB 01 STRIPE CLAUDIO LUGLI CLB 01 STRIPE Colour: Red, Size: XXL 1 78,13 € 78,13 € CLB 01 STRIPE CLAUDIO LUGLI CLB 01 STRIPE Colour: Aqua, Size: XXL 1 78,13 € 78,13 € CL3000 CLAUDIO LUGLI CL3000 Size: XXL, Colour: Grey 1 100,46 € 100,46 € Sub Total 479,97 € Delivery 16,74 € VAT 79,99 € Discount 16,74 € Total 479,97 € Unfortunately I did not receive the shirt CL 1000 Blue. Also I have to send back to You the both shirts with stripe. Please tell me what to do. Can You the missing shirt send to me. And can You send me an e-mail, that I can print the label for the return shipping. Thank You so much. Best regards Josef Bauer I would like to wait with my review until the problems are solved. Mit freundlichen Grüßen Josef Bauer Geschäftsführer Life Kinetik Management Cinderella GmbH Wolfratshauser Str. 50-52 82067 Ebenhausen Tel. 0049-(0)8178-4931 Fax 0049-(0)8178-7272 www.lifekinetik.de Life Kinetik - Prävention beginnt im Kopf”

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Posted 6 years ago

“Fantastic shirts, good quality”

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Posted 6 years ago

“Brilliant clothing froma brilliant company, a pleasure to buy from”

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Posted 6 years ago

“Quality produce, unique patterns and designs, with beautiful detailing all the way down to the stitching. A well engaged customer service, social media team, and design team, all the way to the top. Worth every penny.”

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Posted 6 years ago

“Unique shirts in high quality and if you don't want to be seen and get compliments for you shirts, go somewhere else and fade away............”

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Posted 6 years ago

“Everything spot on. As always.”

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Posted 6 years ago

“You will not be able to bet the quality and design of the Claudio Lugli shirts and jackets , The best for quality and finish”

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Posted 6 years ago

“I have ordered and received many shirts from Claudio Lugli and have not been let down once. The material, fit and design are remarkable and I highly recommend them to everyone. Great and creative men's wear suppliers.”

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Posted 6 years ago

“Zero customer service skills, don't reply to emails. Product ordered didn't get delivered. False promises made on the telephone when ringing to make a genuine complaint and finally blocked on Twitter lol!!!”

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Posted 6 years ago

“Delivered on time, as described and very good quality.”

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Posted 6 years ago

“I ordered and received the guitar themed shirt and was absolutely delighted with the quality of the shirt which is exceptional and the rapid delivery of the item. I bought the shirt for my husbands debut of his band and is perfect for the occasion. I will definitely be ordering more! I obtained your website from John Scott of Sewing Quarter who also were your shirts and was impressed with his. Rachel Illsley”

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Posted 6 years ago

“Very happy with my purchase as always top quality shirts thank you”

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Posted 6 years ago

“Excellent service, quality materials”

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Posted 6 years ago

“Totally made up with my new Claudio. An outstanding shirt of the finest quality. I would recommend to anyone who is thinking of buying one to go ahead NOW and make that purchase. Best shirts out there!!”

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Posted 6 years ago

“I’m a big fan of ‘stand out clothing’ I’ve got several hand made, made to measure, jackets that I helped ‘design’ with all the features that a jacket can have. Things like contrasting stitching, a choice of lining etc etc. Not cheap, but fit like a glove, Ok fantastic and will last me for years. I also like quality shirts, shoes and accessories, so to invest in a CL shirt was a foregone conclusion, to invest in more than one was inevitable, especially with the quirky prints and design features they have. Now a fan and have several that I really like just hanging up in my walk in wardrobe waiting for that ‘occasion’!”

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Posted 6 years ago

“My son loves these shirts I have been buying them for him for a few years and he has never been disappointed many many thanks”

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Posted 6 years ago

“Well made, properly sized, original shirts which add colour and light to any situation, even the plain shirts have hidden, colourful secrets. Can be worn formally with a suit or a jacket or informally over a pair of jeans. On the face of it seem expensive until you see and feel the quality. If you buy and wear, be prepared to be noticed and to hear many compliments.”

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Posted 6 years ago

Claudio Lugli is rated 4.8 based on 2,637 reviews