Claudio Lugli Reviews

Name: Claudio Lugli
Address: UNIT 17, 400 NORTH CIRCULAR BUSINESS PARK, GREAT CENTRAL WAY, London, London Borough of Brent
Rating: 4.76

4.8 Rating 2,636 Reviews

94 %

of reviewers recommend Claudio Lugli

4.8

Based on 2,636 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Claudio Lugli 5 star review on 11th January 2025

137

Anonymous

Anonymous // 01/01/2019

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“3 shirts all beautiful love the details buttons / coloured placket etc Would love a Serengeti in an XL only a 3XL left sadly”

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Posted 4 years ago

“Above expectation on quality a bit pricey but worth it”

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Posted 4 years ago

“Excellent shirts great fit colours and design”

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Posted 4 years ago

“Great short excellent quality and style.”

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Posted 4 years ago

“Very happy with the ease of online ordering, delivery made by courier on time and very suprised and happy to receive a free mask within the order :-)”

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Posted 4 years ago

“I find that the shirts can be a little expensive, but I usually wait for a sale, having said that the quality of shirts, trousers and now masks are as good as any designer. I would definately recommend”

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Posted 4 years ago

“It is a hard review to write. The items I ordered from Claudio Lugli were superb, can not fault them at all and would give 5 stars for those. However, I have to drop them 2 stars for the delivery. The cheapest option is £6 but you can balance that out with it being next day, except in my case that did not happen, it took a week for the goods to arrive. For five working days I received texts and emails from the delivery company (DX Express) stating the goods would come that day and they did not, I contacted their customer service and was constantly told that the goods were coming that day. When I first contacted the customer service at Claudio on the phone the lady told me that they had, had a few complaints about that delivery company and to call back the next day if I still had not had the items. When the goods came the delivery driver was very nice but 5 working days at that cost when meant to be next day is not acceptable. I did receive a call from the customer service at Claudio the day after the goods had arrived in response to an email I had sent. They were very nice and very apologetic and have added the delivery cost to my account for a future order. Whilst I know this is an unusal time and whilst I appreciate that it was not Claudio Lugli themselves that caused the issue I can not say I was happy with the overall service. I would place an order again based on the quality of the goods, however I have no current plans to do so all the time they are using that delivery service (even though I in affect have a 'free' deliviery to use) as I can not face going through that again. Perhaps I was simply unlucky and perhaps it will never happen again but as a first purchaser unfortunatly it was not a good enough experience to make me re buy right now, which is a shame because Christmas is coming and my husband always comments on the shirts Scott Nichols wears.”

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Posted 4 years ago

“As ever, a very fast and responsive service. Great shirts too!!”

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Posted 4 years ago

“Great quality shirts, fantastic designs, speedy delivery.”

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Posted 4 years ago

“Great shirts, good quality. Could be fractionally longer in the body!”

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Posted 4 years ago

“First class return service as I bought the wrong size quality brilliant”

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Posted 4 years ago

“very easy to shop on line next day delivery was great was very easy to return items and money was in my account the next day”

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Posted 4 years ago

“Great shirts... Worth every penny, the quality is outstanding, and delivery it prompt....”

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Posted 4 years ago

“These shirts are so well made & definitely worth the money”

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Posted 4 years ago

“Fantastic shirt and prompt delivery. It's a bit of a pity I can't afford more.”

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Posted 4 years ago

“Top quality , the only shirts I wear”

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Posted 4 years ago

“Map of the World Shirt.....Sterling service, next day delivery and a excellent quality product.”

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Posted 4 years ago

“Bought the motorbikes shirt as a present, and the recipient oves it. Great quality and fit. Quick delivery too.”

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Posted 4 years ago

“Excellent Customer Service and excellent products. There was an issue with my item delivered to the wrong address by courier. I received a phone call to explain the issue and it was all resolved really quickly a replacement items were received the next day. Thank you.”

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Posted 4 years ago

“fab service fab shirts.”

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Posted 4 years ago

Claudio Lugli is rated 4.8 based on 2,636 reviews