Login
Start Free Trial Are you a business?? Click Here

Claudio Lugli Reviews

4.8 Rating 2,634 Reviews
94 %
of reviewers recommend Claudio Lugli
4.8
Based on 2,634 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Claudio Lugli Reviews
Anonymous
Anonymous  // 01/01/2019
Bought 2 more short sleeved Claudio Lugli shirts because they fit me so well and the quality and designs are like no other! The communication and delivery time could not be better and i plan a visit to treat myself to a suit in the spring.
Helpful Report
Posted 4 years ago
I purchased a shirt on September 14th, and I have had non stop problems with the shipping. Apparently it had issues going through customs which the team at Claudio Lugli did try and sort out. I appreciated their efforts, but it's now been a month since they last emailed me and I still have not received this item. I have sent 2 polite follow up inquiries, neither of which were answered. I sent another email today, as my tracking details show it is now going back to the facility for some reason. I understand this company is not in charge of the delivery, but their lack of communication is getting really frustrating and it's been 2 months since I purchased this item. Which was meant to be a gift for my partner back in October. I will absolutely not be ordering from this company again unless they contact me and try and sort this out. I'm at the point of resorting to angry reviews in order to hear back.
Helpful Report
Posted 4 years ago
Purchased the fitted jacket with purple piping. CL were spot on with the 'very fitted' description. The arms are 'very fitted', so if you have any sort of muscle tone you probably won't get your arm in. Overall the jacket is very, very nice. Fabulous material and lining as always with a CL product. It will prevent me from putting weight on though!
Helpful Report
Posted 4 years ago
My husband is absolutely delighted with the shirt would definitely order again.
Helpful Report
Posted 4 years ago
Amazing quality amazing service First time I’ve ever had a designer shirt and I’m blown away Highly recommended to anyone
Helpful Report
Posted 4 years ago
Always a good purchase, lovely quality nice fitting shirts in an interesting range of materials. Beautiful detailing.
Helpful Report
Posted 4 years ago
Love all the shirts
Helpful Report
Posted 4 years ago
I can't stop myself from buying Claudio Lugley Shirt's. The quality and service is Second to None. My wardrobe is full with 50 of these Fabulous Shirt's
Helpful Report
Posted 4 years ago
It is not of a poor quality and looks lovely, but it does not sit nice on the face and I had to re- arrange the elastic bands.
Helpful Report
Posted 4 years ago
Excellent company from the service provided to the quality of these unique shirts - believe my husband has around 12 now and with the right laundry care all have worn well. Hence it is with reluctance I give 4 stars due to the the shirt packaging, whilst serving it's purpose to protect the shirts well, is truly awful for a luxury expensive item often presented as a gift, it really should come boxed.
Helpful Report
Posted 4 years ago
Superb quality shirts, superb customer service and excellent delivery. Quality all around.
Helpful Report
Posted 4 years ago
The shirts are excellent quality, and the ladies blazer was very stylish!
Helpful Report
Posted 4 years ago
I love the quality, individuality and fit of these shirts. The customer service is second to none. Thank you.
Helpful Report
Posted 4 years ago
Always very prompt service and delivery. Always great quality.
Helpful Report
Posted 4 years ago
Quality shirts,service good as well.
Helpful Report
Posted 4 years ago
Order processed efficiently. Sadly delivery experience was poor. Item did not arrive on day specified. Courier advised that the delivery would be made in 3 days time (no weekend delivery) and address confirmed. Received text on the new delivery day informing me that delivery would not be made and to request a new delivery date. I rearranged for the following day and it did arrive. This was after I contacted Claudio Lugli and spoke to a lovely lady who dealt with my concerns regarding the courier service. Impressed with the shirt, happy with my dealings with Claudio Lugli but not happy with the service of the courier company.
Helpful Report
Posted 4 years ago
Claudio Lugli have never let me down. Great quality shirts (7) and vert responsive customer service. Keep up the good work guys.
Helpful Report
Posted 4 years ago
As always, very quick professional service & quality products!
Helpful Report
Posted 4 years ago
3 shirts all beautiful love the details buttons / coloured placket etc Would love a Serengeti in an XL only a 3XL left sadly
Helpful Report
Posted 4 years ago
Above expectation on quality a bit pricey but worth it
Helpful Report
Posted 4 years ago
Claudio Lugli is rated 4.8 based on 2,634 reviews